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Management for Professionals

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The Ps: The Pathways to Negotiation Successes
Kim Cheng Patrick Low
Leveraging Car Connectivity in the Automotive Aftermarket and Beyond
Felix Sterk
Cultural Diversity in Asia-Pacific
Karlheinz Zuerl
Case 48 Alarm.com
B. Rajesh Kumar
Technology Transformation: Reinvent the Network and Change the Way of Working, Now!
Jörg Borowski and Birinder Singh Khurana
Teams
Jürg Kuster, Christian Bachmann, Mike Hubmann, Robert Lippmann and Patrick Schneider
SHEIN: How Does the Most Mysterious 10 Billion-Dollar Company in China Achieve Overseas Growth?
Yu Jin
Human Resource Aspects of Complaint Management
Bernd Stauss and Wolfgang Seidel
How Customer-Led Growth Solve Typical Lead Management Problems of B2B Companies
Thorsten Herrmann
Love as the Fulfillment of Life: Transforming India at Amrita SeRVe
Ayesha Sengupta
Building a Legal Department in a Metrics-Driven World: A Guide to Finding the Best Candidates for the Legal Departments of the Future
W. Jon Escher
Enabling Flexible Laboratory Processes: Designing the Laboratory Information System of the Future
Christoph Duelli, Robert Keller, Jonas Manderscheid, Andreas Manntz, Maximilian Röglinger and Marco Schmidt
Communication Policy
Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Data Innovation @ AXA Germany: Journey Towards a Data-Driven Insurer
Alexa Scheffler and Christian Paul Wirths
Improving Short-Term Forecast with Demand Sensing
Ganesh Sankaran, Federico Sasso, Robert Kepczynski and Alessandro Chiaraviglio
Cultivating Digital Transformation at Arcadis
Lieselot Danneels, Stijn Viaene, Joachim Van den Bergh and Carolyn Moore
The Impact of Emerging Technologies on Intermediaries
Ben Vinod
Real Estate and Site Separation
Joseph Joy
German Real Estate Returns in International Comparison
Daniel Piazolo
Structural Equation Modeling
Hao Zhang
CRM in the Energy Market: Customer Relationship Management in Commodity Industries Using the Example of an Energy Service Provider
Manuela Künzel and Lutz Lohse
Special Purpose Audit Schemes and Quality Awards
Herfried Kohl
Case 49 StoneX
B. Rajesh Kumar
Quality Management
Timothy Adesanya Ibidapo
Buyer-Centric Content Approach: Design Thinking to Market to Humans in the B2B World
Alexandra Ender
Evaluation and Fleet Selection Process
Bijan Vasigh and Farshid Azadian
Authentic Leadership: Leading with Purpose, Meaning and Core Values
Omowumi Ogunyemi and Kemi Ogunyemi
The Market/Your Customers
Timo Wagenblatt
Project Governance Framework
Michael Knapp
Xtep: Leader of Digital Intelligent Transformation
Fuming Chen
Generating Value Through Digitalization: Simple and Digital
Andreas Lischka, Michaela Wolfering-Zoerner and Eva Faust
An Integrated Approach to Digital Implementation: TOSC-Model and DPSEC-Circle
Daniel R. A. Schallmo and Christopher A. Williams
German Office Markets
Andreas Schulten
Business-Friendly Contracting: How Simplification and Visualization Can Help Bring It to Practice
Helena Haapio and Thomas D. Barton
Introducing New Technical Products into the Market
Claudio A. Saavedra
CSR Case Studies of Selected Blue Chip Companies in Kenya
Peter M. Lewa
The Method of Simulation by Little Manikins
Isak Bukhman
Transition Services Agreements (TSAs): Approach to De-risk Divestitures
Joseph Joy
How to Get Things Done: A Practitioner’s Toolbox
Herfried Kohl
Case 50 Cigna
B. Rajesh Kumar
Public Real Estate
Eleonore Pöll
Raising IP Awareness of Start-Ups: A French Perspective
Philippe Borne
Circular Economy
Albert Liao
Predictive Intelligence as a Success Factor in B2B Marketing
Thomas Geiger and Uwe Seebacher
Yimidida: The Road to Upgrade the Business Model of LTL Industry from “Block” to “Plane”
Chuanbo Zhu
Marketing Renewable Energy in Japan
Jörg Raupach-Sumiya
Improve Your Responsiveness with Operational Planning
Robert Kepczynski, Alecsandra Ghita, Raghav Jandhyala, Ganesh Sankaran and Andrew Boyle
Sales Order Fulfilment
Jörg Thomas Dickersbach and Michael F. Passon
Volkswagen Education Lab: Accelerating the Digital Transformation of Corporate Learning
Mathias Wildgrube, Nils Schaupensteiner and Jan Wehinger
Challenges for HR in the Telecommunications Industry: Competence Transformation Follows Market Change
Steffen Roos and Björn Menden
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