Management for Professionals

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Special Purpose Audit Schemes and Quality Awards: Herfried Kohl
CRM in the Energy Market: Customer Relationship Management in Commodity Industries Using the Example of an Energy Service Provider: Manuela Künzel and Lutz Lohse
Buyer-Centric Content Approach: Design Thinking to Market to Humans in the B2B World: Alexandra Ender
Quality Management: Timothy Adesanya Ibidapo
Authentic Leadership: Leading with Purpose, Meaning and Core Values: Omowumi Ogunyemi and Kemi Ogunyemi
Evaluation and Fleet Selection Process: Bijan Vasigh and Farshid Azadian
The Market/Your Customers: Timo Wagenblatt
Business-Friendly Contracting: How Simplification and Visualization Can Help Bring It to Practice: Helena Haapio and Thomas D. Barton
Generating Value Through Digitalization: Simple and Digital: Andreas Lischka, Michaela Wolfering-Zoerner and Eva Faust
An Integrated Approach to Digital Implementation: TOSC-Model and DPSEC-Circle: Daniel R. A. Schallmo and Christopher A. Williams
German Office Markets: Andreas Schulten
Project Governance Framework: Michael Knapp
Xtep: Leader of Digital Intelligent Transformation: Fuming Chen
Introducing New Technical Products into the Market: Claudio A. Saavedra
Transition Services Agreements (TSAs): Approach to De-risk Divestitures: Joseph Joy
The Method of Simulation by Little Manikins: Isak Bukhman
Case 50 Cigna: B. Rajesh Kumar
CSR Case Studies of Selected Blue Chip Companies in Kenya: Peter M. Lewa
How to Get Things Done: A Practitioner’s Toolbox: Herfried Kohl
Predictive Intelligence as a Success Factor in B2B Marketing: Thomas Geiger and Uwe Seebacher
Yimidida: The Road to Upgrade the Business Model of LTL Industry from “Block” to “Plane”: Chuanbo Zhu
Improve Your Responsiveness with Operational Planning: Robert Kepczynski, Alecsandra Ghita, Raghav Jandhyala, Ganesh Sankaran and Andrew Boyle
Raising IP Awareness of Start-Ups: A French Perspective: Philippe Borne
Marketing Renewable Energy in Japan: Jörg Raupach-Sumiya
Public Real Estate: Eleonore Pöll
Circular Economy: Albert Liao
Sales Order Fulfilment: Jörg Thomas Dickersbach and Michael F. Passon
Volkswagen Education Lab: Accelerating the Digital Transformation of Corporate Learning: Mathias Wildgrube, Nils Schaupensteiner and Jan Wehinger
Becoming a Data-Driven Company: Christoph Buck, Christopher van Dun, Rocco Huber, Jan Jöhnk and Markus Birkel
Challenges, Lessons and Methods for Developing Values-Based Intrapreneurial Culture: Jakub Kruszelnicki and Henning Breuer
Case 51 Paylocity: B. Rajesh Kumar
Managing Environmental Protection Processes via BPM at Deutsche Bahn: Ingo Rau, Iris Rabener, Jürgen Neumann and Svetlana Bloching
New Horizons in Transformational Leadership: A Vedāntic Perspective on Values-Based Leadership: Satinder Dhiman and Varinder Kumar
Challenges for HR in the Telecommunications Industry: Competence Transformation Follows Market Change: Steffen Roos and Björn Menden
Improvement Concepts: Timothy Adesanya Ibidapo
The Future of Global Marketing Strategy: Bodo B. Schlegelmilch
Markov Chain: Hao Zhang
The Algorithm for Inventive Problem Solving (ARIZ-85C): Isak Bukhman
Problem-Solving Methods: Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
PPP and Infrastructure: Hans Wilhelm Alfen and Sven Barckhahn
Selecting Media: Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
How to Measure and Improve Forecasting: Ganesh Sankaran, Federico Sasso, Robert Kepczynski and Alessandro Chiaraviglio
Retail Property Markets: Olaf Petersen
Case 52 SS&C Technologies: B. Rajesh Kumar
Contract Separation: Early Identification and Negotiations: Joseph Joy
Field Report of a CDO: Mario Pieper
Corporate Social Responsibility Through Women Empowerment in India as Inspired by Swami Vivekananda’s Teachings: Moitreyee Paul
Illuminating Organizational Processes Behind the Rising Phenomenon of Industry Commoditization: Isabel Luther
Organizational Aspects of Complaint Management: Bernd Stauss and Wolfgang Seidel
Beyond the BRICs: A Closing Remark: Niklas Schaffmeister