Management for Professionals
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- Trade and the Global Supply Chain
- Wolfgang Lehmacher
- Organizational Purpose and Integrated Control
- Lukas Rieder and Raef Lawson
- Introduction
- Fady A. Harfoush
- Digital Enablers
- Vijay Kumar
- The Elephant
- Gregory Usher
- Anticipating the Future: Strategic Scenarios for Telco Markets and Initial Recommendations for Operators
- Peter Krüssel and Friederike Göbel
- Best-in-Class Negotiations in the International Context
- Marc Helmold
- Complaint Management in a Customer-Oriented Firm
- Bernd Stauss and Wolfgang Seidel
- Performance Management (PM) Over the Entire Value Chain
- Marc Helmold and Warda Samara
- Characteristics of the Concept of Customer Value Management
- Tymoteusz Doligalski
- The Difference between Goal, Strategy, Tactics and Execution
- Matthias Kolbusa
- Social CRM: Evolution and Building Blocks
- Rainer Alt and Olaf Reinhold
- Understanding Developmentally Sourced Diversity as a Key to High-Quality Dialogue and Collaborative Intelligence
- Jan De Visch and Otto Laske
- Marketing: A Global Discipline
- Bodo B. Schlegelmilch
- Introduction: The Secret
- Brian Dive
- Project, Project Management, and PM Process
- Philip Bauer
- Introduction to Credit Risk and Capital Management Frameworks
- Colin Chen
- Transaction Cost
- Chihiro Suematsu
- Background and the Necessity to Build a Digital Business Leadership
- Ralf T. Kreutzer, Tim Neugebauer and Annette Pattloch
- Introduction
- Hui Liu, Nikolaos Nikitas, Yanfei Li and Rui Yang
- Case I: 3DMed: An R&D Platform for Personalised Precision Anti-cancer Drugs
- Xiaoming Zhu
- Web3.0: The Third Generation of the Internet
- Shusong Ba, Yang Wang, Haifeng Bai and Haokang Thomas Zhu
- A New Green Growth Wave Led by China?
- Taco C. R. Someren and Shuhua Someren-Wang
- Introduction
- S. Aqeel Tirmizi and John D. Vogelsang
- Knowledge Management Today
- Soumit Sain and Silvio Wilde
- Introduction
- Armin Trost
- Role of Strategic Sourcing in a Changing World
- Bharat Vagadia
- Understanding China’s Real Estate Markets: A Brief Introduction
- Bing Wang and Tobias Just
- Introduction
- Peggy Chaudhry and Alan Zimmerman
- Introduction
- Karin Thier
- Introduction
- Yacob Khojasteh
- Introduction
- Bernd X. Weis
- The Rise of a New Business Function: Customer Success (Management)
- Michael Kleinaltenkamp, Katharina Prohl-Schwenke and Laura Elgeti
- Digital Transformation and the Challenges for Organizational Communications: An Introduction
- Joachim Klewes, Dirk Popp and Manuela Rost-Hein
- Introduction
- Martha A. Gephart and Victoria J. Marsick
- Introduction
- Xuehua Wang
- A Buzzing Prologue
- Orestis Georgiou, Mykola Maksymenko and Stephen Russo
- Introduction: Co-creation in the Era of Bottom-Up Economics
- Tobias Redlich, Manuel Moritz and Jens P. Wulfsberg
- Why Another Intercultural Manual?
- Peter M. Haller, Ulrich Naegele and Susan Berger
- Introduction
- Aristide Aartsengel and Selahattin Kurtoglu
- Introduction
- Justyna Patalas-Maliszewska
- Introduction
- Lars Michael Bollweg
- Introduction: What This Book Is About and Why We Wrote It
- C.-Andreas Dalluege and John Stephen Gary Wells
- Introduction
- Sebastian Kunert
- Understanding China’s Real Estate Markets: A Brief Introduction
- Bing Wang and Tobias Just
- Introduction
- Malte Ackermann
- Elements of Purchasing in Nature
- Florian Schupp
- Introduction
- Dominik Remling and Thomas Friedli
- Economic Factor Innovations
- Martin Kaschny and Matthias Nolden
- Introduction to Benchmarking
- Peter Bogetoft
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