Management for Professionals

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Introduction to the Cases: Theories, Concepts and Models: Erik Jannesson, Fredrik Nilsson and Birger Rapp
Understanding Luxury Shoppers: Diana Derval
“The Reason to Believe”?: Johannes Robier
Trends in Infrastructure Industry: B Rajesh Kumar
The Elephant: Gregory Usher
Best-in-Class Negotiations in the International Context: Marc Helmold
Complaint Management in a Customer-Oriented Firm: Bernd Stauss and Wolfgang Seidel
Performance Management (PM) Over the Entire Value Chain: Marc Helmold and Warda Samara
Anticipating the Future: Strategic Scenarios for Telco Markets and Initial Recommendations for Operators: Peter Krüssel and Friederike Göbel
Characteristics of the Concept of Customer Value Management: Tymoteusz Doligalski
The Difference between Goal, Strategy, Tactics and Execution: Matthias Kolbusa
The Globalization and Evolution of the Aviation Industry: Bijan Vasigh and Farshid Azadian
Introduction: From the Industrial Economy to the Digital Economy: A Giant Leap—Research on the “1 + 10” Framework of the Digital Economy: Xiaoming Zhu
Turning Collections into Philanthropic Opportunities: Alessia Zorloni and Magnus Resch
Entering the Network Economy: Wingsun Li
Driving Growth and Profit with Solution Business: Kaj Storbacka and Risto Pennanen
Overview: George P. Moschis
Introduction: Nicolas A. Valcik, Meghna Sabharwal and Teodoro J. Benavides
Anatomy of Positive Leadership: Authentic, Principled and Service Oriented: Satinder Dhiman
Gaining Sustainable Competitive Advantage: Sathit Parniangtong
GTEC Service, Consulting, and Training: Karlheinz Zuerl
The World Is Changing: Annika Steiber and Sverker Alänge
CSR as Part of the Corporate Strategy: Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
Fundamentals of Sports Economics and Sports Management: Stefan Walzel
Sustainable Aviation: An Introduction: Adrian Müller, Judith L. Walls and Andreas Wittmer
Introduction: Peter Bebersdorf and Arnd Huchzermeier
The World in Transition: Ralf T. Kreutzer
Management and Leadership: Definition, Differentiations, and Other Theoretical Considerations: Boris Kaehler
Introduction to Credit Risk and Capital Management Frameworks: Colin Chen
Transaction Cost: Chihiro Suematsu
Rethinking Economics: Toward an Evolutionary Science: Klaus Solberg Söilen
Reputation: Pekka Aula and Jouni Heinonen
Information Productivity: An Introduction to Enterprise Information Management: Paul Baan and Robbert Homburg
Elements of Purchasing in Nature: Florian Schupp
Case I: 3DMed: An R&D Platform for Personalised Precision Anti-cancer Drugs: Xiaoming Zhu
Web3.0: The Third Generation of the Internet: Shusong Ba, Yang Wang, Haifeng Bai and Haokang Thomas Zhu
A New Green Growth Wave Led by China?: Taco C. R. Someren and Shuhua Someren-Wang
Introduction: Gilad Issar and Liat Ramati Navon
Managing Shari’ah-Compliant Businesses to Create Sustainable Value: Ezlika M. Ghazali, Dilip S. Mutum, Mamunur Rashid and Jashim Uddin Ahmed
Introduction: Sandhya Shekhar
Introduction: Paul Vanderbroeck
Why Development?: N. K. Singh
Introduction: Čedomir Nestorović
Introduction: Dynastic Business Families and the “Big Family Management” Research Project: Tom A. Rüsen, Heiko Kleve and Arist von Schlippe
Introduction: What Goes Wrong in Our Understanding of the Strategy Concept?: Xiu-bao Yu
A New Approach and Model for Organisational Governance: Bharat Vagadia
Introduction: Christoph Karrer
Introduction: Douglas Walker
Introduction to the Book, Its Aim, and Content: Susanne Durst and Thomas Henschel
Introduction: Javier Papa