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Management for Professionals

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Communication: Information Certification
Virginie Pasquon
Market Segmentation
Sara Dolnicar, Bettina Grün and Friedrich Leisch
Growth imperative and money creation – a new outlook on growth dynamics
Hans Christoph Binswanger
Motivation
Martin Auer
Introduction
Radu Atanasiu
Introduction
Hermut Kormann and Birgit Suberg
Why Project Management?
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Family Company Governance Case
Martin Hilb
The Lesson
Oliver Treidler
Introduction
Martin Pfiffner
Bank Management and Steering
Johannes Wernz
Urban Logistics in Asia
Mark Goh
The CRM Competence Model: The Basis of Consistently Customer-Oriented Company Design
Martin Stadelmann
The Birth of Leadership
Michael Alznauer
The Drive for Systematic Sales Management: The Sales Excellence Approach as a Roadmap
Christian Homburg, Heiko Schäfer and Janna Schneider
What Is Strategic About Strategic HR Development?
Matthias T. Meifert
How Good Is Your Idea?
Tom Harris
Exploring the Topics of Governance
Hermut Kormann and Birgit Suberg
University Governance Case
Tudor Maxwell and Stefano Bianchini
Introduction
Stephan Lunau, Renata Meran, Alexander John, Olin Roenpage and Christian Staudter
Basic Requirements for an Innovation Scorecard System
Ondrej Zizlavsky and Eddie Fisher
Market Turning Points
Don K. Mak
International Taxation and Transactional Models
Manuel C. Solbach
Messages for Facilitators and Lateral Leaders
Hans-Werner Franz, Christoph Kaletka, Bastian Pelka and Ruggiera Sarcina
Different Perspectives on Quality
Stephan Kasulke and Jasmin Bensch
Strategic Sourcing: Concepts, Principles and Methodology
Sathit Parniangtong
Optimised Budget Allocation in Marketing “Beyond Media”
Sascha Stürze, Markus Hoyer, Claudio Righetti and Matthias Rasztar
Who Needs Critical Thinking?
Radu Atanasiu
Definition of Product Management
Gabriel Steinhardt
Authentic Governance Model
Hubert Rampersad and Saleh Hussain
Lean Manufacturing and Kaizen
José Luís Quesado Pinto, João Carlos O. Matias, Carina Pimentel, Susana Garrido Azevedo and Kannan Govindan
Digital Vision
Andreas Graesser
The Challenge of Product Innovation
Stefano Biazzo and Roberto Filippini
The Labour Market of the Future
Armin Trost
What is a Project?
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Ambition and Culture: Why they Matter for Longevity
Eric Viardot
The Hierarchical Structure
Nolberto Munier and Eloy Hontoria
Business Model
Angel Gavieiro Besteiro
A Roadmap Towards Governing Digital Transformation
Steven De Haes, Laura Caluwe, Tim Huygh and Anant Joshi
Valuing Research and Development Projects in Energy Markets
Peter Schäfer
The Growing Importance of Artificial Intelligence in Market Research
Thomas Dobbelstein and Wibke Heidig
The Traditional View on Organizations
Theo Janssen
Production Control Strategies (PCS)
Christoph Karrer
The Dynastic Business Family as Family, Organisation and Network
Tom A. Rüsen, Heiko Kleve and Arist von Schlippe
Creative Destruction
Bernd X. Weis
Automation of Repetitive Processes in Marketing and Sales
Uwe Hannig
Preparing to Make an EU Application
C.-Andreas Dalluege, Dominika Vrbnjak, Majda Pajnkihar and John Stephen Gary Wells
Research Core of Knowledge Management
Justyna Patalas-Maliszewska
The Global Growth of Counterfeit Trade
Peggy Chaudhry and Alan Zimmerman
Digital Transformation and Communications: How Key Trends Will Transform the Way Companies Communicate
Joachim Klewes, Dirk Popp and Manuela Rost-Hein
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