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Management for Professionals

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Working with Metaphors: Building Parallel Worlds
Karin Thier
Managerial Counterattack: Traditional and Novel Anticounterfeiting Strategies
Peggy Chaudhry and Alan Zimmerman
Commitment and Identification with Projects
Rafaela Kraus and Ralph Woschée
User Open Innovation-Based Business Model Developing Circle
JinHyo Joseph Yun
Resources and Parameters of Resources
Isak Bukhman
Business Architecture for Change Program Design and Planning
Adrian P. Apthorp
Business Intelligence
Livio Moretti
The World of Brands
Pierre Mora
SCRM in the Aviation Industry: “Risk Management Strategies to Resilience ReTake-off”
Marc Helmold, Ayşe Küçük Yılmaz, Tracy Dathe and Triant G. Flouris
Transformation of Brand Planning to Embrace Future Uncertainties: A Pharmaceutical Company’s Voyage
Brendan O’Brien
Economic and Legal Aspects of Cloud Computing
Michael Missbach, Josef Stelzel, Cameron Gardiner, George Anderson and Mark Tempes
Two Critical OpLog Functions
Moshe Kress
Organizations Speak Through Their Data
Sandhya Shekhar
Starting With Science
Dominik Maximini
What’s the Point of It All? Cross-Generational Meaningful Purpose
Arist von Schlippe, Tom A. Rüsen and Torsten Groth
Added Value of Employee Financial Participation
Erik Poutsma and Eric Kaarsemaker
Distribution: Understanding Customer-Facing Logistics in Africa
Emmanuel T. Kodzi
Monument Protection and Zoning: Regulations and Public Support from an International Perspective
Wolfgang Maennig
Moments of Methodology
Hanspeter Zürcher
Stage 6: Qualification Management qualification management
Frederic Fredersdorf and Beate Glasmacher
Overview
Sabrina Helm, Kerstin Liehr-Gobbers and Christopher Storck
On the Horizon: Asia Pacific Futures
Luke Laan and Janson Yap
Taxation of MNC
Gio Wiederhold
Exploiting Findings from Game Theory to Succeed in a Competitive Environment
Claude Diderich
Organizational Models for Information Gathering
Klaus Solberg Söilen
CONTROL
Reiner Hutwelker
Pillar 5: Culture
Brian Dive
Innovation Partnerships
Thomas Ehrlich
Swiss Re Corporate Solutions: Transforming a Traditional CRM System into a Customer Engagement Management (CEM) Solution
Tobias Mäder
Cultivating Excellence
Albert Ferdinand Aalders
Suppliers and Competitors
Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
Industry Expertise in the Digital Media Industry: Specialization vs. Disruption of Online Business Models
Clemens Trautmann
Project Data
Mario Vanhoucke
Playing to Win: Enhancing Resilience in SMEs with Gamification
Ilka Heinze
Role of Blockchain Technology Adoption between Sustainability Related Supply Chain Risks and Triple Bottom Line Performance
Muhammad Junaid, Sajid Nazir and Mahmood Ali
Start the Game: Increasing User Experience of Enterprise Systems Following a Gamification Mechanism
Maik Schacht and Silvia Schacht
Custom Method to Forecast Seasonal Products
Ganesh Sankaran, Federico Sasso, Robert Kepczynski and Alessandro Chiaraviglio
How RAPS Spiced Up the German Butcher’s Trade
Karsten Glismann, Jan Jöhnk, Wolfgang Kratsch, Niclas Nüske and Fabian Schmied
How Does a CTO/CIO Control Digital Transformation?
Xiaodong Ma
Sense of Smell, Biomarkers, and the Future of Health
Diana Derval
The Display Side of the Organization
Christian Toulali, Martin Kupiek and Rupert A. Brandmeier
Balanced growth through local entrepreneurship: The Komba coffee project in southern Tanzania
Felix Meissner and Xaver Kazimoto Komba
Digital Platforms as Drivers of Innovation
Philip Meier
New Work and Its Impact on Public Procurement and Global Supply Chains
Marc Helmold
Social Capital
Richard Thomas Watson and Saji K. Mathew
Coca-Cola in China: Will Their Brands Survive in This Challenging Market?
Patricia Schnitger
Lean Management in the Automotive Industry
Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
The Zurich Model of Customer-Centricity
Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Case 16: Three Gorges Dam—The World’s Largest Hydroelectric Plant
B Rajesh Kumar
Pricing Strategies in a Dynamic Market
Wingsun Li
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