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Management for Professionals

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Big Data Management of Smart City Energy Conservation and Emission Reduction
Hui Liu, Nikolaos Nikitas, Yanfei Li and Rui Yang
Planning and Building Law
Petra Lau
Managing Interests and Expectations
Hermann Troger
Open Innovation in the Life Science Industry
Rafaela Kunz
User Experience and User-Centered Design at DATEV eG
Ulf Schubert, Martin Groß and Stefanie Pötzsch
Transforming Health Information Management: AHIMA and Scenario Planning
Linda Kloss
High Quality with Statistical Process Control4.0 in Automation
Johannes Bernstein
Lean Audits and Quality Management Systems (QMS)
Marc Helmold
Case 22 Medifast Inc
B. Rajesh Kumar
Dr. Irina Shafranskaya on City Happiness and Place Branding in Russia
Florian Kaefer
The NESTT: Rapid Process Redesign at Queensland University of Technology
Michael Rosemann
Transformation and Change Management in QM
Marc Helmold
The Myth of Productivity: Measurement, Goal Setting, and the High Performance Cycle
Stephen R. Balzac
Managing Banking and Treasury Implications During Divestiture
Joseph Joy
Consumers
Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
The Role of the Specialized HR Function in Complementary Management
Boris Kaehler
Embedding EAM into operation and monitoring
Frederik Ahlemann, Eric Stettiner, Marcus Messerschmidt, Christine Legner and Jan Löhe
In Pursuit of a Scalable Channel Optimization in B2B
Eric Siegel and Uli Schneider
The Commons: A Tragedy?
Christoph E. Mandl
Strategic Value Analysis: Business Valuation
Wing Sun Li
Playing by the Rules: Employment Regulations
Henk R. Randau and Olga Medinskaya
Appendices
Gilad Issar and Liat Ramati Navon
Japanese Strategies and Tactical Ways
Kim Cheng Patrick Low
Can Siti Khadijah Telekung Overcome Cultural Differences in the UK?
Dilip S. Mutum and Ezlika M. Ghazali
Case 14: Doha Metro
B Rajesh Kumar
Cooperative Innovation
Georg Weiers
Surf’s Up
Alan Okros
Natural Capital
Richard Thomas Watson and Saji K. Mathew
Project Phases
Philip Bauer
New Work in Health Sector
Marc Helmold
Distribution Requirements Planning
Jörg Thomas Dickersbach and Michael F. Passon
Customer Behavior in the New Normal: What Is Temporary and What Will Remain?
Sabine Kirchem and Juliane Waack
The Role of Civil Society Organizations in Social Innovation as an Example of the New Social Marketing
Begoña Álvarez-García, Luis Ignacio Álvarez-González, Marta Rey-García, Noelia Salido-Andrés and María José Sanzo-Pérez
Talent Management in ASEAN: A Study of Thailand
Opas Piansoongnern
Spirituality in Indian Organizations
Gurinder Singh, Alka Maurya and Veenus Jain
Reflections and Conclusion
Sharda S. Nandram
Pioneer in the Skies: The Case of Southwest Airlines
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Waste and Value-Added Management Tools
Marc Helmold
Building Mutually Beneficial Relationships with Suppliers
Antonio Bassi
Use Cases for the Internet of Things
Andreas Holtschulte
Strategic Innovation in Practice
Taco C. R. Someren and Shuhua Someren-Wang
New Work as a Driver for Innovation? The Influence of New Work on Companies’ Propensity to Innovate
David Hertle
Process Management
Timothy Adesanya Ibidapo
Startup Ecosystem Around Digital Life Sciences
Rafaela Kunz and Karl-Florian Platt
The Rapid Rise of Social E-commerce Pinduoduo—An Analysis of Its Business Model
Peiqiang Li and He Hu
Innovation and Product Management
Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Marketing Healthcare
George P. Moschis
Political-Legal Environment
Čedomir Nestorović
Portfolio Management
Stefano Tonchia
90-Second Backstory: Saying a Lot in a Short Time
Karin Thier
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