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Management for Professionals

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The Structure of Consulting Cases
Jeremy David Curuksu
On the Way to Digital CRM (dCRM): The Transformation of Customer Management
Martin Stadelmann, Patrick Schäfer, Peter Tüscher and Juliane Waack
How to Do Concept Mapping
Thomas Frisendal
Stage 1: Strategies for HR Development
Philipp Hölzle
Hidden in Plain Sight: How to Create Your Company’s Next Big Growth Strategy: 10 Years Later
Erich Joachimsthaler, Agathe Blanchon-Ehrsam and Markus Zinnbauer
Digitalization of Manufacturing Processes with Startup Collaboration: Arçelik Developing a Digital Twin with Simularge
Nihan Yıldırım, Deniz Tunçalp, Gizem Gökçer İstanbullu, Yiğit Konuşkan, Mehmet İnan, Oğuz Yasin, Büryan Apaçoğlu-Turan, Erhan Turan, Ömer Faruk Özer and Vügar Kerimoğlu
Case: UBS—Acquisition of Commerzbank AG as a Possible Growth Strategy
Fahrudin Abazi, Philipp Deisler and Michael Eisenlauer
Business Model Innovation: Some Key Success Factors at Bosch
Volkmar Denner
Analysis and Design of a Digital Business Performance
Ralf T. Kreutzer
Tools for the Optimisation of Workflows
Martin Hofmann
Putting Africa in Context
Ebimo Amungo
Triage
Michael Madigan
Understanding Organizational Change
N. K. Singh
Analysing the Real-World LandscapeAnalysing the real-world landscape
David Miller
Sports Jurisdiction and Arbitration
Jonas Pust
Transfer Pricing and Rights Transfers
Gio Wiederhold
Economic Pricing, 3C-Pricing and Cost-Estimation Concepts
Marc Helmold
Circular Supply Chain and Efficiency
Elizabeth Couzineau-Zegwaard and Olivier Meier
Service Design
Stefano Tonchia
Personal Transformation—Becoming a Manager
Nick Shannon and Bruno Frischherz
Digitalisation and the Acceleration of Processes
Klaus Kühnel
Moral Entrepreneurship: Being Authentic and Using One’s Moral Compass to Navigate the Journey of Doing Good Deeds
Debra J. Dean
Big Data Entrepreneurship in Healthcare
Daohai Zhang and Mingyue Fan
Analysis of Control Systems in Assembly Production Processes
Yacob Khojasteh
A Novel Strategy Development Process Based on Design Thinking
Claude Diderich
Standardized Work Design
Thomas Pyzdek
Towards Emotions and Experience
Johannes Robier
Self-assessment of Digital Transformation
Xiaodong Ma
Value-Marketing Model
Gabriel Steinhardt
International Trade Contracts
Eun Sup Lee
Stress Management and Resilience Building
Rita Berger and Jan Philipp Czakert
Managing International Manufacturing Networks in Today’s Business Environment
Jens Kaiser and Dominik Remling
Blockchain-Enabled Open Business Models: New Means to Shared Value Capturing?
Robin P. G. Tech, Jonas Kahlert and Jessica Schmeiss
Economic Systems in Evolution: Historical Transformations and Adaptive Patterns
Klaus Solberg Söilen
Always Negotiate with a Sense of the Benefits for Your Negotiating Partner
Marc O. Opresnik
Interfaces and Their Improvement in Operations
Gilad Issar and Liat Ramati Navon
Global Sourcing
Ulrich Weigel and Marco Ruecker
Concept, Structures, and Decision Factors of Open Innovation
JinHyo Joseph Yun
The Second Ingredient: Establish Expectations
Tony McNulty and Robin Marks
Leadership, Power, and Emotional Intelligence
Stephen R. Balzac
Segmenting Targeting and Positioning in Global Markets
Bodo B. Schlegelmilch
CRM 2.0 in the Financial Industry
Federico Rajola
Exploring Industrial Markets
Claudio A. Saavedra
Be Mindful of You
Charles J. Alaimo
Asian Supplier Productivity Diagnosis
Karlheinz Zuerl
The African Continental Free Trade Area as a Business Case
Helmut Asche
Predicting the Future
Fady A. Harfoush
Introduction to the Model
Martin Pfiffner
GDS: Platform Power (1984–1995)
Ben Vinod
Visionary Leadership in a Team-Oriented Setting
Jody A. Worley
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