Management for Professionals

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Service Design in Research Infrastructures: Benedetta Trivellato and Laura Mariani
Internet Piracy: The Virtual Marketplace for Counterfeit Goods: Peggy Chaudhry and Alan Zimmerman
Managing the Development Portfolio: Stefano Biazzo and Roberto Filippini
Socio-technical Complexity in Digital Platforms: The Revelatory Case of Helix Nebula: The Science Cloud: Michael Blaschke
Adaptive Service: Digital Service Platform and the Service Crowd Community: Jost J. Bendel and Matthias Schiller
New Finance of Digintelligence: Dongying Hong
Values-Based Leadership: Exploring Exemplary Approaches: Elizabeth F. R. Gingerich
Closing Words: Lars Michael Bollweg
Customer Focus: Antonio Bassi
Performance Through Kaizen: Marc Helmold
Dr. Hong Fan on City Branding in China and Public Diplomacy: Florian Kaefer
Mission-Critical Tasks (Step III): Martin Pfiffner
Future-Oriented Identity: Necessary Leader Transformation Through Spiritual Engagement: Rick A. Roof
Shareholders: Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
Customer Centricity—A Marketing Perspective: Sathit Parniangtong
The “True” Cost of Mitigating Commodity Price Volatility: Insights from Total Cost of Ownership and Real Options Approach: Roberta Pellegrino, Barbara Gaudenzi and George A. Zsidisin
Liberate Your Business Potential via Actionable Patterns: Alexander Samarin
The Customer: The Unknown Factor?: Christian Homburg, Heiko Schäfer and Janna Schneider
Industry 4.0 and Artificial Intelligence (AI) in PM: Marc Helmold
Pricing StrategyPricing strategies in the Beer IndustryIndustries: Marc Helmold
USA and Nigeria: SWOT Analysis of Social Entrepreneurship: Pamela Kay Caldwell and Oluseye David Akintunde
Guide to Finance in Supply Chain Management: Colin Scott, Henriette Lundgren and Paul Thompson
The Profile of a Data and Analytics Leader: Prakash Sah
Failure in Consulting: Consultation Cannot Fail!: Karin Lackner
Creating Global Product and Service Offerings: Bodo B. Schlegelmilch
Social Marketing for Social Innovation: The Employment Plan of the Spanish Red Cross as a Case Study: Marta Rey-García and Vanessa Mato-Santiso
Parallel Services: Lefei Li
OpLog Flexibility: Moshe Kress
AI in the Financial Industries: Between Apathy and Hysteria: Susan Spinner
Managing Product Returns: Louis-Philippe Kerkhove
Financial SCRM and Mitigation Management: Marc Helmold, Ayşe Küçük Yılmaz, Tracy Dathe and Triant G. Flouris
Dreamteam or Nightmare? Collaboration in Project Teams: Simone Kauffeld, Nale Lehmann-Willenbrock and Sven Grote
Co-creation: The Role of Leadership and HR: Georg Michalik
Leading for Endurance: Succession and Legacy: Eric Viardot
Basic Concepts: Zheng Qin, Yan Li and Yinzhou Yang
Case V: 3DMed: Digital Technology—Navigating Precision Medicine Towards Success: Xiaoming Zhu
Optimization Algorithm: Hao Zhang
Natural Capital: Richard Thomas Watson
Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence: Flevy Lasrado
Discussion and Conclusion: Feifei Yang
Case Studies of Strategic HRD Practices in the Twenty-First Century: Lyle Yorks, Amy Lui Abel and Denise Rotatori
Complaint Reaction: Bernd Stauss and Wolfgang Seidel
Karmic Leadership for a Mindful Existence: Anindo Bhattacharjee and Sandeep Singh
Summary of the Book: Martin Hilb
Quantitative Trading: Shuai Chen
Case 21 Kornit Digital: B. Rajesh Kumar
Leadership in Quality Management: Marc Helmold
Lean Management in the Education Sector: Marc Helmold
Implications for Future Research: Xiu-bao Yu
German Taxation of Real Estate Investments: Valentina Farle