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Management for Professionals

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Being Aware of Mental Models
Arist von Schlippe, Tom A. Rüsen and Torsten Groth
Case 12: Gotthard Base Tunnel (GBT)
B Rajesh Kumar
Work Culture and Effective Management Style
Henk R. Randau and Olga Medinskaya
Still Searching for a Growth Motor?—Try Looking in the Mirror!
Guido Quelle
Patent Management by Industry
Martin A. Bader, Oliver Gassmann and Mark James Thompson
Best Practices in Sports Data Management
Dominik Schwizer and Michael Burch
Conclusions
Martin Hilb
Service Innovation—A Jobs-to-Be-Done Guide
Lance A. Bettencourt
Managing Global Supply Chain
Tracy Dathe, Volker Müller and Marc Helmold
Implications Beyond Silicon Valley
Annika Steiber and Sverker Alänge
Successful Reorganisation (II): The Levers of Change
Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Moments as a Coach
Hanspeter Zürcher
Car Sales in the Throes of Change: Aims for Total Customer Experience in the Digital Era
Jochen Sengpiehl
Reuniting Hospitalised and Isolated People with their Beloved Ones outside the Hospital with the Help of VR Livestreaming
Bas Beukers
Pareto Analysis
Thomas Pyzdek
Customer Value Models
Ralf T. Kreutzer
Variability: Managing the Variability in Operations
Gilad Issar and Liat Ramati Navon
Open Innovation and Innovation in Networks
Rupert A. Brandmeier and Florian Rupp
Co-Creating More Livable Cities
Ben Hecht
Considering the Particularities of the Individual Situation
Michael Alznauer
Xiaomi Mobile Phone's “Social Manufacturing” Journey
Jingzhao Yang
The Marketing Canvas: A Template for Powerful Go to Market Strategies
Susanne Trautmann
Senior Entrepreneurs Are Driving More—and More Sustainable—Social Innovation Worldwide Than Any Other Demographic
Elizabeth Isele
Limits of Artificial Intelligence and Its Use in Operational Games
John Hanley
Marketing and Sales Action Plan
Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Workers’ Buyout for Company Succession: Alternative Organizational Models and Their Positive Effects
Claudia Henke
Organizational Capital
Richard Thomas Watson and Saji K. Mathew
Prepare Strategic Landscape
Professor Sushil
Legal Entity Operating Structure
Joseph Joy
TBM in Process Reengineering: Case Study Services Industry
Uwe G. Seebacher
New Work in the Automotive Industry
Marc Helmold
Voice and Speech Recognition for Banks and Insurance Companies
Jürg Schleier and Jakob Hauser
Innovation Management and New Product Launches
Marc Helmold
Adaptive Service: Digital Service Platform and the Service Crowd Community
Jost J. Bendel and Matthias Schiller
Socio-technical Complexity in Digital Platforms: The Revelatory Case of Helix Nebula: The Science Cloud
Michael Blaschke
Shareholders
Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
Customer Focus
Antonio Bassi
Knowledge Risk Management in German Leasing Companies
Christian Glaser
Reducing Negative Environmental Impacts in Conventional Agriculture, but Not the Amount of Harvest: A Multi-stakeholder Joint Project in Conventional Citrus Production in Spain
Marina Beermann, Patrick Freund and Felipe Fuentelsaz
New Finance of Digintelligence
Dongying Hong
The Role of Lawyers in Countering Disinformation Attacks
Uwe Wolff
Democracy in Education: The Case of edX
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Strategic Value Analysis: Value Search
Wing Sun Li
Global Talent Management in Japanese Multinational Companies: The Case of Nissan Motor Company
Masayuki Furusawa
Africa, Middle East and the Americas
Peter Curwen and Jason Whalley
Mission-Critical Tasks (Step III)
Martin Pfiffner
Service Design in Research Infrastructures
Benedetta Trivellato and Laura Mariani
The Silicon Valley Model
Annika Steiber and Sverker Alänge
Dr. Hong Fan on City Branding in China and Public Diplomacy
Florian Kaefer
Performance Through Kaizen
Marc Helmold
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