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Management for Professionals

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Offshoring Leaders, Laggards and Hopefuls
Bharat Vagadia
Diagnosing and Designing the Control Functions (Step V)
Martin Pfiffner
A Look Ahead to the Future
Stefan Heissner
Failure in Coaching: Between Professional Craft and the Art of Creating a Relationship
Thomas Bachmann
Metrics, Measurement, Scorecards and Power of Visual Intelligence
Rahul Ghatak
Intervening in Organizational Trauma: A Tale of Three Organizations
Shana Hormann and Pat Vivian
Change Management for Lawyers: What Legal Management Can Learn from Business Management
Arne Byberg
Green China Requires New Government
Taco C. R. Someren and Shuhua Someren-Wang
Consulting: The Agents of Change
Rupert A. Brandmeier and Florian Rupp
Charter Communications Acquisition of Time Warner Cable
B. Rajesh Kumar
Leading Positive Change
Lesley Clack
Co-creation and Organizational Development
Georg Michalik
Implications Beyond Silicon Valley
Annika Steiber and Sverker Alänge
Guide to Customer Service in Supply Chain Management
Colin Scott, Henriette Lundgren and Paul Thompson
Stock Market Anomalies
Marcus Schulmerich, Yves-Michel Leporcher and Ching-Hwa Eu
Outlook: Full Revenue Management (FRM)Full revenue management (FRM)
Marc Helmold
Enterprise Search and Retrieval (ESR): The Binding Factor
Anja Lans
The Most Important Information
Linda Mareen Neugebauer and Irene Zanko
Methods to Create New Products, Services and Business Models
Ralf T. Kreutzer
Cloud Computing Strategy for Mahindra Automobiles
Sanjay Mohapatra and Laxmikant Lokhande
Decision-Making
Zheng Qin, Yan Li and Yinzhou Yang
Design of Industrial Goods
Roman Boutellier and Mareike Heinzen
Low Power Wide Area Networks: The Game Changer for the Internet of Things
Daniel Weber, Christian Schilling and Frank Wisselink
Environmental, Social, and (Corporate) Governance (ESG) as Part of Quality Management
Marc Helmold
Company Excellence
Angel Gavieiro Besteiro
Transforming the Urban Built Environment: The Seattle 2030 District as a Model for Collaborative Change
Susan Wickwire and Matthew Combe
Social Entrepreneurship at the Micro Level: A Study of Botswana
Sarah Mutheu Mutuku, Miriam M. Mutuku-Kioko, Rachel Mwende M. Murigi and Faith Mutuku Muna
Sustainability
Aristide Aartsengel and Selahattin Kurtoglu
Classification of Born-Global Firms: The Case of Japanese High-Tech Startups
Saki Otomo, Shuichi Ishida and Mariko Yang-Yoshihara
Halal Advertising on Facebook: A Case Study of Health and Beauty Products in Malaysia
Azmin Azliza Aziz, Nurliana Md Rahin and Norhazwani Mohamed Asri
Ways to Improve Tactical S&OP
Robert Kepczynski, Alecsandra Ghita, Raghav Jandhyala, Ganesh Sankaran and Andrew Boyle
Conclusion and Final Remarks
Armin Trost
Issues in Social Cost Analysis
Douglas Walker
Product Viability
Timo Wagenblatt
Project Planning, Control and Quality Assurance
Denise Banks-Grasedyck, Eckhard Lippke, Hans Oelfin, Reinhold Schwaiger and Volker Seemann
“Disruptive Story-Work” as an Intervention for Organizational Transformation
Yannis Angelis
Digintelligent New Organization
Wenya Yang
Organizational Design for Global Marketing Strategy
Bodo B. Schlegelmilch
Get Started!
Dominik Maximini
Conclusion: Coping When You’re Poorly Managed; and Why Management Jobs Are Still Worth the Bother
Tony McNulty and Robin Marks
Ethical Best Practice Applying AI in a Socially Sensible Manner
Stefan H. Vieweg
Problem Solving Tools
Thomas Pyzdek
Case 23 Vertex Pharmaceuticals
B. Rajesh Kumar
Account-Based Marketing: Much More Than a New Automation Trend
Torsten Herrmann
Navigating Patents in an Open Hardware Environment
Dana Beldiman and Fabian Fluechter
Product Innovation and Business Models
Stefano Biazzo and Roberto Filippini
Conclusion
Federico Rajola
Jeannette Hanna on Creating Authentic Place Brands
Florian Kaefer
Case 15: Panama Canal Expansion
B Rajesh Kumar
Blackblot PMTK Methodology™ Roles
Gabriel Steinhardt
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