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Management for Professionals

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Commercial Leases
Wolfgang Usinger
Providing Finance to Access African Markets: New Business Approaches in the Solar Energy Industry
Markus Schwaninger and Doreen Kanetey-Essel
Diffusion of Innovations: The Much Sought After Tipping Point
Christoph E. Mandl
Lean Production Tools
Marc Helmold
The Benefit of Leadership’s Improved Thinking and Decision-Making that Overcame the Desire of Some to Focus Exclusively on the Existing Business
Vincent P. Barabba
Successful Navigation Through Digital Transformation Using an Innovation Radar
Jan Heinemann, Oliver Platzen and Carolina Schiefer
We Become What We Talk About: How Experimenting with Dialogue Can Change an Organization’s Culture
Jeffer London, John B. McGuire and Filipa Santos
Was the Boycott of McDonald’s Malaysia Religiously Motivated?
Ezlika M. Ghazali, Dilip S. Mutum, Meenatharisni Sundramohana and Priscila Valdivieso
Consumer Initiation into Luxury
Wided Batat
Bell South Merger with AT&T
B. Rajesh Kumar
The Importance of Being Serious About Strategy
Luke Laan and Janson Yap
Being Aware of Mental Models
Arist von Schlippe, Tom A. Rüsen and Torsten Groth
How to Enable Change with SAP IBP Technology
Robert Kepczynski, Raghav Jandhyala, Ganesh Sankaran and Alecsandra Dimofte
Fields of Application of Artificial Intelligence—Retail, Service and Maintenance Sector
Ralf T. Kreutzer and Marie Sirrenberg
New Premium Framework
Claudio Franzetti
Reference Class Forecasting
Mario Vanhoucke
Chinese Migrants: The Hukou System
Henk R. Randau and Olga Medinskaya
Higher Education Specific HRHR Issues
Nicolas A. Valcik, Meghna Sabharwal and Teodoro J. Benavides
KM in the Development Sector
Sanjay Mohapatra, Arjun Agrawal and Anurag Satpathy
Successful Implementation
Alexander Tsigkas
Final Remarks
Daniel Huber, Heiner Kaufmann and Martin Steinmann
PM in Human Resources
Marc Helmold and Warda Samara
Lean Management in Healthcare Sector
Marc Helmold
Quality Management on the Demand Side
Marc Helmold
Gender at Work: An Experiment in “Doing Gender”
Aruna Rao, David Kelleher, Carol Miller, Joanne Sandler, Rieky Stuart and Tania Principe
Minimising Risk Through Relationships
Bharat Vagadia
The Family Is the Destiny of the Enterprise
Hermut Kormann and Birgit Suberg
Xiaomi Mobile Phone's “Social Manufacturing” Journey
Jingzhao Yang
Considering the Particularities of the Individual Situation
Michael Alznauer
Customer Value Models
Ralf T. Kreutzer
TBM in Process Reengineering: Case Study Services Industry
Uwe G. Seebacher
Legal Entity Operating Structure
Joseph Joy
Work Culture and Effective Management Style
Henk R. Randau and Olga Medinskaya
Case 12: Gotthard Base Tunnel (GBT)
B Rajesh Kumar
Innovation Management and New Product Launches
Marc Helmold
Voice and Speech Recognition for Banks and Insurance Companies
Jürg Schleier and Jakob Hauser
The Marketing Canvas: A Template for Powerful Go to Market Strategies
Susanne Trautmann
Variability: Managing the Variability in Operations
Gilad Issar and Liat Ramati Navon
Conclusions
Martin Hilb
Service Innovation—A Jobs-to-Be-Done Guide
Lance A. Bettencourt
Managing Global Supply Chain
Tracy Dathe, Volker Müller and Marc Helmold
Implications Beyond Silicon Valley
Annika Steiber and Sverker Alänge
New Work in the Automotive Industry
Marc Helmold
Open Innovation and Innovation in Networks
Rupert A. Brandmeier and Florian Rupp
Co-Creating More Livable Cities
Ben Hecht
Moments as a Coach
Hanspeter Zürcher
Successful Reorganisation (II): The Levers of Change
Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Senior Entrepreneurs Are Driving More—and More Sustainable—Social Innovation Worldwide Than Any Other Demographic
Elizabeth Isele
Still Searching for a Growth Motor?—Try Looking in the Mirror!
Guido Quelle
Prepare Strategic Landscape
Professor Sushil
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