Management for Professionals

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Co-Creating More Livable Cities: Ben Hecht
Open Innovation and Innovation in Networks: Rupert A. Brandmeier and Florian Rupp
Pareto Analysis: Thomas Pyzdek
Reuniting Hospitalised and Isolated People with their Beloved Ones outside the Hospital with the Help of VR Livestreaming: Bas Beukers
Car Sales in the Throes of Change: Aims for Total Customer Experience in the Digital Era: Jochen Sengpiehl
Prepare Strategic Landscape: Professor Sushil
Case 12: Gotthard Base Tunnel (GBT): B Rajesh Kumar
Work Culture and Effective Management Style: Henk R. Randau and Olga Medinskaya
Service Innovation—A Jobs-to-Be-Done Guide: Lance A. Bettencourt
Managing Global Supply Chain: Tracy Dathe, Volker Müller and Marc Helmold
Implications Beyond Silicon Valley: Annika Steiber and Sverker Alänge
Conclusions: Martin Hilb
Workers’ Buyout for Company Succession: Alternative Organizational Models and Their Positive Effects: Claudia Henke
Marketing and Sales Action Plan: Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Organizational Capital: Richard Thomas Watson and Saji K. Mathew
Successful Reorganisation (II): The Levers of Change: Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Moments as a Coach: Hanspeter Zürcher
Legal Entity Operating Structure: Joseph Joy
TBM in Process Reengineering: Case Study Services Industry: Uwe G. Seebacher
Considering the Particularities of the Individual Situation: Michael Alznauer
Xiaomi Mobile Phone's “Social Manufacturing” Journey: Jingzhao Yang
Customer Value Models: Ralf T. Kreutzer
Innovation Management and New Product Launches: Marc Helmold
Voice and Speech Recognition for Banks and Insurance Companies: Jürg Schleier and Jakob Hauser
Still Searching for a Growth Motor?—Try Looking in the Mirror!: Guido Quelle
Democracy in Education: The Case of edX: Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Global Talent Management in Japanese Multinational Companies: The Case of Nissan Motor Company: Masayuki Furusawa
Strategic Value Analysis: Value Search: Wing Sun Li
Closing Words: Lars Michael Bollweg
Future-Oriented Identity: Necessary Leader Transformation Through Spiritual Engagement: Rick A. Roof
Customer Focus: Antonio Bassi
Stage 5: Talent Management talent management: Nico Bödeker and Eberhard Hübbe
Dr. Hong Fan on City Branding in China and Public Diplomacy: Florian Kaefer
Performance Through Kaizen: Marc Helmold
Service Design in Research Infrastructures: Benedetta Trivellato and Laura Mariani
The Silicon Valley Model: Annika Steiber and Sverker Alänge
People Management during Transformation: Michael Rubas, Peter Schnitzenbaumer and Petra Trost-Gürtner
Voice of the Employee: Gilad Issar and Liat Ramati Navon
Analyze: Stephan Lunau, Renata Meran, Alexander John, Olin Roenpage and Christian Staudter
Adaptive Service: Digital Service Platform and the Service Crowd Community: Jost J. Bendel and Matthias Schiller
Reducing Negative Environmental Impacts in Conventional Agriculture, but Not the Amount of Harvest: A Multi-stakeholder Joint Project in Conventional Citrus Production in Spain: Marina Beermann, Patrick Freund and Felipe Fuentelsaz
Knowledge Risk Management in German Leasing Companies: Christian Glaser
Valid Customer Data: The Foundation for Omni-channel Marketing: Simone Braun and Andreas Heißler
New Finance of Digintelligence: Dongying Hong
Internet Piracy: The Virtual Marketplace for Counterfeit Goods: Peggy Chaudhry and Alan Zimmerman
Values-Based Leadership: Exploring Exemplary Approaches: Elizabeth F. R. Gingerich
Sense of Motion, eSports, and the Future of Entertainment: Diana Derval
How Does a CDO Execute Digital Transformation?: Xiaodong Ma
Communication Management in Dynamic Change Management: Rupert A. Brandmeier and Martin Kupiek
Market Power and Market Value Creation: Wingsun Li