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Management for Professionals

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Was the Boycott of McDonald’s Malaysia Religiously Motivated?
Ezlika M. Ghazali, Dilip S. Mutum, Meenatharisni Sundramohana and Priscila Valdivieso
How to Enable Change with SAP IBP Technology
Robert Kepczynski, Raghav Jandhyala, Ganesh Sankaran and Alecsandra Dimofte
Russia: A Power Beyond Raw Materials
Niklas Schaffmeister
Commercial Leases
Wolfgang Usinger
Successful Navigation Through Digital Transformation Using an Innovation Radar
Jan Heinemann, Oliver Platzen and Carolina Schiefer
Lean Production Tools
Marc Helmold
The Benefit of Leadership’s Improved Thinking and Decision-Making that Overcame the Desire of Some to Focus Exclusively on the Existing Business
Vincent P. Barabba
Final Remarks
Daniel Huber, Heiner Kaufmann and Martin Steinmann
Lean Management in Healthcare Sector
Marc Helmold
PM in Human Resources
Marc Helmold and Warda Samara
Quality Management on the Demand Side
Marc Helmold
Chinese Migrants: The Hukou System
Henk R. Randau and Olga Medinskaya
Co-Creating More Livable Cities
Ben Hecht
Open Innovation and Innovation in Networks
Rupert A. Brandmeier and Florian Rupp
The Marketing Canvas: A Template for Powerful Go to Market Strategies
Susanne Trautmann
Variability: Managing the Variability in Operations
Gilad Issar and Liat Ramati Navon
Still Searching for a Growth Motor?—Try Looking in the Mirror!
Guido Quelle
Service Innovation—A Jobs-to-Be-Done Guide
Lance A. Bettencourt
Managing Global Supply Chain
Tracy Dathe, Volker Müller and Marc Helmold
Implications Beyond Silicon Valley
Annika Steiber and Sverker Alänge
Voice and Speech Recognition for Banks and Insurance Companies
Jürg Schleier and Jakob Hauser
Innovation Management and New Product Launches
Marc Helmold
Reuniting Hospitalised and Isolated People with their Beloved Ones outside the Hospital with the Help of VR Livestreaming
Bas Beukers
Car Sales in the Throes of Change: Aims for Total Customer Experience in the Digital Era
Jochen Sengpiehl
Pareto Analysis
Thomas Pyzdek
Conclusions
Martin Hilb
Work Culture and Effective Management Style
Henk R. Randau and Olga Medinskaya
Case 12: Gotthard Base Tunnel (GBT)
B Rajesh Kumar
Xiaomi Mobile Phone's “Social Manufacturing” Journey
Jingzhao Yang
Considering the Particularities of the Individual Situation
Michael Alznauer
New Work in the Automotive Industry
Marc Helmold
Senior Entrepreneurs Are Driving More—and More Sustainable—Social Innovation Worldwide Than Any Other Demographic
Elizabeth Isele
Moments as a Coach
Hanspeter Zürcher
Successful Reorganisation (II): The Levers of Change
Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Prepare Strategic Landscape
Professor Sushil
Legal Entity Operating Structure
Joseph Joy
TBM in Process Reengineering: Case Study Services Industry
Uwe G. Seebacher
Workers’ Buyout for Company Succession: Alternative Organizational Models and Their Positive Effects
Claudia Henke
Marketing and Sales Action Plan
Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Organizational Capital
Richard Thomas Watson and Saji K. Mathew
Best Practices in Sports Data Management
Dominik Schwizer and Michael Burch
Patent Management by Industry
Martin A. Bader, Oliver Gassmann and Mark James Thompson
Customer Value Models
Ralf T. Kreutzer
Service Design in Research Infrastructures
Benedetta Trivellato and Laura Mariani
The Silicon Valley Model
Annika Steiber and Sverker Alänge
Internet Piracy: The Virtual Marketplace for Counterfeit Goods
Peggy Chaudhry and Alan Zimmerman
Future-Oriented Identity: Necessary Leader Transformation Through Spiritual Engagement
Rick A. Roof
Socio-technical Complexity in Digital Platforms: The Revelatory Case of Helix Nebula: The Science Cloud
Michael Blaschke
Performance Through Kaizen
Marc Helmold
Dr. Hong Fan on City Branding in China and Public Diplomacy
Florian Kaefer
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