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Management for Professionals

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Dr. Irina Shafranskaya on City Happiness and Place Branding in Russia
Florian Kaefer
The NESTT: Rapid Process Redesign at Queensland University of Technology
Michael Rosemann
International Marketing and Sales
Marc Helmold
Transforming Health Information Management: AHIMA and Scenario Planning
Linda Kloss
User Experience and User-Centered Design at DATEV eG
Ulf Schubert, Martin Groß and Stefanie Pötzsch
Big Data Management of Smart City Energy Conservation and Emission Reduction
Hui Liu, Nikolaos Nikitas, Yanfei Li and Rui Yang
Consumers
Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
TBM in Organizational Development: Case Study Financial Service Industry
Uwe G. Seebacher
Lean Audits and Quality Management Systems (QMS)
Marc Helmold
The Role of the Specialized HR Function in Complementary Management
Boris Kaehler
Planning and Building Law
Petra Lau
Open Innovation in the Life Science Industry
Rafaela Kunz
Managing Banking and Treasury Implications During Divestiture
Joseph Joy
The Myth of Productivity: Measurement, Goal Setting, and the High Performance Cycle
Stephen R. Balzac
Embedding EAM into operation and monitoring
Frederik Ahlemann, Eric Stettiner, Marcus Messerschmidt, Christine Legner and Jan Löhe
Transformation and Change Management in QM
Marc Helmold
Managing Interests and Expectations
Hermann Troger
Case 22 Medifast Inc
B. Rajesh Kumar
High Quality with Statistical Process Control4.0 in Automation
Johannes Bernstein
Distribution Requirements Planning
Jörg Thomas Dickersbach and Michael F. Passon
Startup Ecosystem Around Digital Life Sciences
Rafaela Kunz and Karl-Florian Platt
New Work as a Driver for Innovation? The Influence of New Work on Companies’ Propensity to Innovate
David Hertle
Process Management
Timothy Adesanya Ibidapo
Strategic Innovation in Practice
Taco C. R. Someren and Shuhua Someren-Wang
Use Cases for the Internet of Things
Andreas Holtschulte
Project Phases
Philip Bauer
Natural Capital
Richard Thomas Watson and Saji K. Mathew
New Work in Health Sector
Marc Helmold
Innovation and Product Management
Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Marketing Healthcare
George P. Moschis
Playing by the Rules: Employment Regulations
Henk R. Randau and Olga Medinskaya
Strategic Value Analysis: Business Valuation
Wing Sun Li
Surf’s Up
Alan Okros
The Role of Civil Society Organizations in Social Innovation as an Example of the New Social Marketing
Begoña Álvarez-García, Luis Ignacio Álvarez-González, Marta Rey-García, Noelia Salido-Andrés and María José Sanzo-Pérez
Talent Management in ASEAN: A Study of Thailand
Opas Piansoongnern
Spirituality in Indian Organizations
Gurinder Singh, Alka Maurya and Veenus Jain
Appendices
Gilad Issar and Liat Ramati Navon
Japanese Strategies and Tactical Ways
Kim Cheng Patrick Low
Can Siti Khadijah Telekung Overcome Cultural Differences in the UK?
Dilip S. Mutum and Ezlika M. Ghazali
Case 14: Doha Metro
B Rajesh Kumar
Customer Behavior in the New Normal: What Is Temporary and What Will Remain?
Sabine Kirchem and Juliane Waack
Cooperative Innovation
Georg Weiers
Reflections and Conclusion
Sharda S. Nandram
Pioneer in the Skies: The Case of Southwest Airlines
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Waste and Value-Added Management Tools
Marc Helmold
The Commons: A Tragedy?
Christoph E. Mandl
In Pursuit of a Scalable Channel Optimization in B2B
Eric Siegel and Uli Schneider
The Rapid Rise of Social E-commerce Pinduoduo—An Analysis of Its Business Model
Peiqiang Li and He Hu
Introducing Scrum into Large Teams
Dominik Maximini
Diffusion of Innovations: Spreading New Ideas and Technology
Christoph E. Mandl
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