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Management for Professionals

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Value Drivers in Revenue ManagementRevenue management
Marc Helmold
Model for Managing Knowledge Workers
Justyna Patalas-Maliszewska
Social
Anurag K. Agarwal
The Intersection of User Experience (UX), Customer Experience (CX), and Brand Experience (BX)
Felix Sand, Anna-Katharina Frison, Pamela Zotz, Andreas Riener and Katharina Holl
Leadership
Zheng Qin, Yan Li and Yinzhou Yang
Hong Kong: A Review of Its Land System, Real Estate Market, and Related Matters
Roger Nissim
Digital Maturity Models: A Systematic Literature Review
Rafael-Leonardo Ochoa-Urrego and José-Ismael Peña-Reyes
Hong Kong: A Review of Its Land System, Real Estate Market, and Related Matters
Roger Nissim
Measure
Stephan Lunau, Renata Meran, Alexander John, Olin Roenpage and Christian Staudter
Operational Risk Management as an Integrated Part of Safety Management Systems
Roland Müller and Christopher Drax
Key Performances Indicators (KPI)
Gilad Issar and Liat Ramati Navon
Aparna Dutt Sharma on India, Nation Branding and Investment Promotion
Florian Kaefer
Backtesting
Martin Auer
Self-Employed Entrepreneurs’ Digital Mindset
Claus Andreas Gram Foss Rosenstand and Thomas Duus Henriksen
A Special Breed of People
Annika Steiber and Sverker Alänge
IoT Platforms
Andreas Holtschulte
Insurance Background
Claudio Franzetti
IKEA in China: A “Glocal” Marketing Strategy
Veronica Giunta
Forensics
Stefan Heissner
The Importance of Social Marketing in Global Health Emergencies: The Case of Zika Virus Infection
M. Mercedes Galan-Ladero and M. Angeles Galan-Ladero
Knowledge Management for Projects
Katrin Winkler and Heinz Mandl
Toyota Production System (トヨタ生産方式)
Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
The Role of Corporate Communication in the Digital Age: An Era of Change for the Communication Profession
Grazia Murtarelli
How to Run IBP: Use Cases
Robert Kepczynski, Raghav Jandhyala, Ganesh Sankaran and Alecsandra Dimofte
Organization: Enabling Innovation
Rupert A. Brandmeier and Florian Rupp
Selecting a PIM System
Jorij Abraham
Managing a Project
Stefano Tonchia
The Families in the Case Studies and Their Business
Laura Hougaz
The “Implementation” Phase
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Lean Management in the Product Development
Marc Helmold
Growth
Eric Viardot
Commodity Pricing: Fast, Simple, Intelligent
Andrea Maessen, Bert Sebastian Strasmann and Jan Haemer
Awesome Oscillator (AO) and Accelerator Oscillator (AC)
Don K. Mak
Targeting
Sanford L. Moskowitz and Chris Erickson
Lessons Learned
Charles J. Alaimo
No Innovation Without Quality
Anne Teague
Different Shapes of Scrum in the Enterprise
Dominik Maximini
Optimizing Costs and Efficiency
Stefan Bucher and Carsten Glohr
Addendum: An Introduction to the Concepts of Agile and Scrum
Ondrej Zizlavsky and Eddie Fisher
Deliver Solution: Securing Customer Value Creation and Firm Value Capture
Kaj Storbacka and Risto Pennanen
Platform Architecture
R. Srinivasan
IP and Start-Ups in the Context of Florianópolis, the Silicon Island of Brazil
Thiago Rafael Ferreira Marques and Andressa Sasaki Vasques Pacheco
Family and Business Family at the Same Time: The Duplicated Family
Arist von Schlippe, Tom A. Rüsen and Torsten Groth
Global Merger dormakaba: Interview and Case Study
Stephan Bergamin and Markus Braun
The Idea Economy
Georg Weiers
Energy for Capital Creation
Richard Thomas Watson and Saji K. Mathew
Politically Controlled Speech Shackles Leadership
Gilbert W. Fairholm
Principles of Data Science: Primer
Jeremy David Curuksu
Food with Purpose: Dudley Dough and Haley House Bakery Café
Bing Broderick
Service-Dominant Logic and Service Science as Lenses for Service Productivity
Bo Edvardsson
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