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Management for Professionals

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Distribution Requirements Planning
Jörg Thomas Dickersbach and Michael F. Passon
Talent Management in ASEAN: A Study of Thailand
Opas Piansoongnern
Spirituality in Indian Organizations
Gurinder Singh, Alka Maurya and Veenus Jain
The Role of Civil Society Organizations in Social Innovation as an Example of the New Social Marketing
Begoña Álvarez-García, Luis Ignacio Álvarez-González, Marta Rey-García, Noelia Salido-Andrés and María José Sanzo-Pérez
Appendices
Gilad Issar and Liat Ramati Navon
Cooperative Innovation
Georg Weiers
Surf’s Up
Alan Okros
Pioneer in the Skies: The Case of Southwest Airlines
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Waste and Value-Added Management Tools
Marc Helmold
Reflections and Conclusion
Sharda S. Nandram
Playing by the Rules: Employment Regulations
Henk R. Randau and Olga Medinskaya
The Commons: A Tragedy?
Christoph E. Mandl
In Pursuit of a Scalable Channel Optimization in B2B
Eric Siegel and Uli Schneider
Case 14: Doha Metro
B Rajesh Kumar
Can Siti Khadijah Telekung Overcome Cultural Differences in the UK?
Dilip S. Mutum and Ezlika M. Ghazali
Japanese Strategies and Tactical Ways
Kim Cheng Patrick Low
Customer Behavior in the New Normal: What Is Temporary and What Will Remain?
Sabine Kirchem and Juliane Waack
Strategic Innovation in Practice
Taco C. R. Someren and Shuhua Someren-Wang
Use Cases for the Internet of Things
Andreas Holtschulte
Process Management
Timothy Adesanya Ibidapo
Startup Ecosystem Around Digital Life Sciences
Rafaela Kunz and Karl-Florian Platt
New Work as a Driver for Innovation? The Influence of New Work on Companies’ Propensity to Innovate
David Hertle
Marketing Healthcare
George P. Moschis
Diffusion of Innovations: Spreading New Ideas and Technology
Christoph E. Mandl
Introducing Scrum into Large Teams
Dominik Maximini
Renewable Energies in the Contracting Market
Ralf Klöpfer and Ulrich Kliemczak
Jaume Marín on Destination Branding and Social Media
Florian Kaefer
Portfolio Management
Stefano Tonchia
90-Second Backstory: Saying a Lot in a Short Time
Karin Thier
The Purchasing Organization of the Future
Karlheinz Zuerl
Lean Factory
Alexander Tsigkas
The Intelligence Report
Klaus Solberg Söilen
Customers as the Engines of Innovation
Holger Dörnemann
Political-Legal Environment
Čedomir Nestorović
Intellectual Property-Backed Financing
Lally Rementilla
Analysis and Design of Networks in Practice
Thomas Friedli, Andreas Mundt and Stefan Thomas
Tools for Negotiations
Marc Helmold, Brian Terry and Florian Hummel
Market Version of the Framework
Claudio Franzetti
Towards Developing a Framework for Achieving Organizational Excellence: Theoretical Foundations
Flevy Lasrado
Service Innovation and Future Life
Lefei Li
Service Industry in China
Tracy Dathe, Volker Müller and Marc Helmold
Simulations to Illustrate the Improvement Methods
Martin Hofmann
Blockchain in Action: Real-World Applications
Daniel Hellwig, Goran Karlic and Arnd Huchzermeier
Channelize Strategic Trajectories
Professor Sushil
Enabling the Dealer Network to Deliver Smart Services
Giulio Tosato
Businesses with Ecosystem Mindset
Daniel Fasnacht
Social Capital
Richard Thomas Watson
Stepping Up to the Plate: Facing Up to Your Fear of Assuming a Leadership Role
Céleste Grimard and J. Andrew Morris
A Reflection on Compassion
Jason Santolo
Outlook of Lean Management
Marc Helmold
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