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Management for Professionals

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The Intelligence Report
Klaus Solberg Söilen
Outlook: Full Revenue Management (FRM)Full revenue management (FRM)
Marc Helmold
Cloud Computing Strategy for Mahindra Automobiles
Sanjay Mohapatra and Laxmikant Lokhande
Decision-Making
Zheng Qin, Yan Li and Yinzhou Yang
Enterprise Search and Retrieval (ESR): The Binding Factor
Anja Lans
Methods to Create New Products, Services and Business Models
Ralf T. Kreutzer
Implications Beyond Silicon Valley
Annika Steiber and Sverker Alänge
Social Entrepreneurship at the Micro Level: A Study of Botswana
Sarah Mutheu Mutuku, Miriam M. Mutuku-Kioko, Rachel Mwende M. Murigi and Faith Mutuku Muna
Transforming the Urban Built Environment: The Seattle 2030 District as a Model for Collaborative Change
Susan Wickwire and Matthew Combe
Guide to Customer Service in Supply Chain Management
Colin Scott, Henriette Lundgren and Paul Thompson
Metrics, Measurement, Scorecards and Power of Visual Intelligence
Rahul Ghatak
Change Management for Lawyers: What Legal Management Can Learn from Business Management
Arne Byberg
Failure in Coaching: Between Professional Craft and the Art of Creating a Relationship
Thomas Bachmann
Intervening in Organizational Trauma: A Tale of Three Organizations
Shana Hormann and Pat Vivian
The Most Important Information
Linda Mareen Neugebauer and Irene Zanko
Offshoring Leaders, Laggards and Hopefuls
Bharat Vagadia
Diagnosing and Designing the Control Functions (Step V)
Martin Pfiffner
Stock Market Anomalies
Marcus Schulmerich, Yves-Michel Leporcher and Ching-Hwa Eu
Co-creation and Organizational Development
Georg Michalik
Charter Communications Acquisition of Time Warner Cable
B. Rajesh Kumar
Green China Requires New Government
Taco C. R. Someren and Shuhua Someren-Wang
Leading Positive Change
Lesley Clack
Company Excellence
Angel Gavieiro Besteiro
Design of Industrial Goods
Roman Boutellier and Mareike Heinzen
Low Power Wide Area Networks: The Game Changer for the Internet of Things
Daniel Weber, Christian Schilling and Frank Wisselink
Environmental, Social, and (Corporate) Governance (ESG) as Part of Quality Management
Marc Helmold
Consulting: The Agents of Change
Rupert A. Brandmeier and Florian Rupp
A Look Ahead to the Future
Stefan Heissner
Blackblot PMTK Methodology™ Roles
Gabriel Steinhardt
Get Started!
Dominik Maximini
Personnel and Abilities
Martin Kaschny and Matthias Nolden
Delhivery: Leveraging the Platform
R. Srinivasan
Designing Process Modeling Tools to Facilitate Semantic Standardization: Increasing the Speed of Innovation in a Digital World
Jörg Becker
Ways to Improve Tactical S&OP
Robert Kepczynski, Alecsandra Ghita, Raghav Jandhyala, Ganesh Sankaran and Andrew Boyle
Navigating Patents in an Open Hardware Environment
Dana Beldiman and Fabian Fluechter
Conclusion
Federico Rajola
Jeannette Hanna on Creating Authentic Place Brands
Florian Kaefer
Case 15: Panama Canal Expansion
B Rajesh Kumar
Sustainability
Aristide Aartsengel and Selahattin Kurtoglu
Product Innovation and Business Models
Stefano Biazzo and Roberto Filippini
Digintelligent New Organization
Wenya Yang
“Disruptive Story-Work” as an Intervention for Organizational Transformation
Yannis Angelis
Issues in Social Cost Analysis
Douglas Walker
Summary and Conclusions
Gilbert W. Fairholm
Market Research
Marc Helmold
Case 23 Vertex Pharmaceuticals
B. Rajesh Kumar
Problem Solving Tools
Thomas Pyzdek
Product Viability
Timo Wagenblatt
Organizational Design for Global Marketing Strategy
Bodo B. Schlegelmilch
Project Planning, Control and Quality Assurance
Denise Banks-Grasedyck, Eckhard Lippke, Hans Oelfin, Reinhold Schwaiger and Volker Seemann
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