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Management for Professionals

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Contract Separation: Early Identification and Negotiations
Joseph Joy
Field Report of a CDO
Mario Pieper
Case 52 SS&C Technologies
B. Rajesh Kumar
Corporate Social Responsibility Through Women Empowerment in India as Inspired by Swami Vivekananda’s Teachings
Moitreyee Paul
Organizational Aspects of Complaint Management
Bernd Stauss and Wolfgang Seidel
Monitoring and Reporting
Jörg Thomas Dickersbach and Michael F. Passon
Illuminating Organizational Processes Behind the Rising Phenomenon of Industry Commoditization
Isabel Luther
Beyond the BRICs: A Closing Remark
Niklas Schaffmeister
Navigating Through Digital Transformation Using Bimodal IT: How Changing IT Organizations Facilitates the Digital Transformation Journey at Deutsche Bahn Vertrieb GmbH
Lea Fortmann, Ingmar Haffke and Alexander Benlian
From Keywords to Contextual Frameworks: New Take on B2B SEO Enabling Next Level Content
Jonathan Barrett and Mark Herten
Epilogue
Kim Cheng Patrick Low
The Promise of 5G
Vijay Kumar
Designing a Governance Improvement Program
Michael Knapp
Future State
Ben Vinod
Working in the Digital Age: Not an Easy but a Thrilling One for Organizations, Leaders and Employees
Marc Wagner, Frank Heil, Laura Hellweg and Dennis Schmedt
Lvwochuan Farm: How Does Traditional Agriculture Realize the Digital Transformation of the Whole Industrial Chain?
Jiarong Guo, Guohao Zhang, Yong Zhou, Zhili Lin and Qianqiang Li
Artificial Intelligence: The Revolution in Marketing
Claudia Bünte
A Practitioner-Oriented Toolkit to Foster Sustainable Product Innovation
Christoph Haag, Florian Nögel and Kai Krampe
Running the Legal Department with Business Discipline: Applying Business Best Practices to the Corporate Legal Function
Liam Brown, Kunoor Chopra, Pratik Patel, Jack Diggle, Peter Eilhauer, Suzanne Ganier and Ron Dappen
Hybrid Process Technologies in the Financial Sector: The Case of BRFkredit
Søren Debois, Thomas Hildebrandt, Morten Marquard and Tijs Slaats
Expediting TSA Exits to Enable Strategic Transformation
Joseph Joy
Case 53 Hibbett, Inc
B. Rajesh Kumar
Brand Purpose as a Cultural Entity Between Business and Society
Silvia Biraghi, Rossella C. Gambetti and Steve Quigley
Sustainable Design
Albert Liao
Governance for a Multinational ERP Program in a Decentralized Organization
Caroline Kiselev and Patrick Langenegger
Hotel Market Germany
Martina Fidlschuster, Christine Mayer and Philipp Linder
Quality Management System Audit
Timothy Adesanya Ibidapo
Aircraft Acquisition Trough Export Credit Agencies
Bijan Vasigh and Farshid Azadian
Grey Systems Theory
Hao Zhang
Case 54 LGI Homes, Inc
B. Rajesh Kumar
The Value Chain Construction of Cross-Border E-Commerce Platform “AliExpress”
Zhan Li and Hao Zheng
Organizational Maturity
Timo Wagenblatt
Success Factors when Implementing Innovation Teams
Mikael J. Johnsson, Ewa Svensson and Kristina Swenningsson
Application of AI in Customer Experience Management
Merve Kacar
Implementing Enterprise Portfolio Services
Michael Knapp
Strategic Considerations and the Seed-to-Maturity Model When Establishing the Ideal IP Portfolio in the Start-up Context
T. Alexander Puutio
How the US Federal Communications Commission Managed the Process of IT Modernization
Kevin C. Desouza, James S. Denford and Rashmi Krishnamurthy
Business Process Management in the Manufacturing Industry: ERP Replacement and ISO 9001 Recertification Supported by the icebricks Method
Jörg Becker, Nico Clever, Justus Holler and Maria Neumann
De-commoditization in B2B Markets: A Communication Perspective
Anja Geigenmüller and Elisabeth Kuhn
Case 55 Align Technology Inc
B. Rajesh Kumar
Managing Separation Costs, Stranded Costs, and Dis-synergies
Joseph Joy
Investor Risk Perceptions and Investments: Recent Developments
Marcus Schulmerich, Yves-Michel Leporcher and Ching-Hwa Eu
Strategic Account-Based Marketing: How to Tame This Beast
Andy Bacon
Case 56 Adobe
B. Rajesh Kumar
Fly the Flag, How to Innovate Management Practices for the “Best in the World”
Maria Vittoria Colucci and Anna Forciniti
Quality-Oriented and E-commerce-Empowered: Entrepreneurial Practice of Wangxianji Hairy Crab
Chunfeng Jiao and Jiawei Li
“Unternehmensimmobilien”: An Asset Class of High Potential
Stephan Bone-Winkel
Corporate Social Responsibility Practices in the Extractive Sector in Tanzania: Is It a Transition from a Voluntary to Legislative Approach?
Lemayon L. Melyoki
LIQUID LEGAL Manifesto: Changing the State of Aggregation in Legal
Dierk Schindler
Cost Reduction Through Outsourcing
Joseph Joy
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