Management for Professionals

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Global Social Innovation Starts with European Digital Platforms: Philipp Plugmann
Issues and Challenges in Knowledge Management: Sanjay Mohapatra, Arjun Agrawal and Anurag Satpathy
Culture Change Towards New Work Concepts: Marc Helmold
Supplier Management: Ulrich Weigel and Marco Ruecker
Tools and Techniques: Ondrej Zizlavsky and Eddie Fisher
Creativity: Problem—Novel Solution—Communication: Rupert A. Brandmeier and Florian Rupp
Joyson Electronics/Preh: Be Part of Something Big: Jan Y. Yang, Lei Chen and Zheng Tang
Attuning to Clients: Sharda S. Nandram
Hiring Practices for Operations: Gilad Issar and Liat Ramati Navon
Transaction Interface: Organization, Process, and System: Chihiro Suematsu
Making Sense of Organizational Change in Times of Dynamic Complexity: Change Managerialism and Reflexivity: Alain Guiette and Koen Vandenbempt
Customer-Related Customer Success Management Activities: Michael Kleinaltenkamp, Katharina Prohl-Schwenke and Laura Elgeti
Artificial Intelligence Applications for Producing Glycosylated Biopharmaceutical Drug Modalities: Hans Henning Horsten
What Is an Organizational Strategic Decision?: Xiu-bao Yu
The Elements of Digital Transformation: Xiaodong Ma
Sales Channels and Sales Partners: Designing the Route to the Customer: Christian Homburg, Heiko Schäfer and Janna Schneider
A Reflection on the Ethos of the Era: Kautilya’s Aphorisms (Management in Arthashastra): N. K. Singh
Can PSA Peugeot Citroën Succeed in China?: Zhuomin Qin
Business/IT Alignment: Steven Haes and Wim Grembergen
Credit Data and Processing: Colin Chen
Invoice Automation: Increasing Efficiency in the Office at Satherm GmbH Using Artificial Intelligence: Martin Danner, Björn Maurer, Svea Schuh, Tobias Greff and Dirk Werth
To Create a Sense of Urgency: Hermut Kormann and Birgit Suberg
All about Lead Community Fundraising: Linda Mareen Neugebauer and Irene Zanko
B2B and B2C Marketing: Marc Helmold
Diagnosing the ‘Organizational Unconscious’: N. K. Singh
The Cloud in the Driver’s Seat: Guido Reinking
Fundamentals and Structure of Safety Management Systems in Aviation: Roland Müller and Christopher Drax
Lean Management as Part of the Corporate Strategy: Marc Helmold
Planning for Control and Evaluation: Erik Jannesson and Fredrik Nilsson
A Reference Framework for Network Design: Thomas Friedli, Andreas Mundt and Stefan Thomas
Productivity Change: Kenneth Moore
Negotiations as Integral Part of the Corporate Strategy: Marc Helmold
An Innovation in Last-Mile Delivery: Kok Choon Tan
The “Initialisation” Phase: Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Operations: Eric Viardot
Case 6 The Trade Desk: B. Rajesh Kumar
Mediation: Stephan Proksch
Acquisitions by Verizon: B. Rajesh Kumar
Faircent™: Powering P2P Lending Revolution: R. Srinivasan
Elizabeth I of England: Managing a Team of Men: Paul Vanderbroeck
Creating a Sense of Urgency: Dominik Maximini
China: Dancing with the Red Dragon: Niklas Schaffmeister
Reward Governance Case: Rolf Dubs
Find Out the Objectives of Your Negotiating Partner: Marc O. Opresnik
The Architecture of HRIS Human Resource Information System (HRIS): Nicolas A. Valcik, Meghna Sabharwal and Teodoro J. Benavides
Communication Within the Dynastic Business Family: Tom A. Rüsen, Heiko Kleve and Arist von Schlippe
Understanding Teams: Upasna A. Agarwal, Karuna Jain, Vittal Anantatmula and Sankaran Shankar
IT Security: Stronger Together: Ralf Schneider
The Potentialum Organizational Model: Georg Michalik
Shared Intentionality and Coordinated Action in Meetings: How to Improve the Balance of Asking and Telling: Jan De Visch and Otto Laske