Management for Professionals

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Anticipate When Customers Will Do Something: Louis-Philippe Kerkhove
Case 28: Sakhalin Project–II: B Rajesh Kumar
Redefining Retargeting: Grégory Gazagne and Alexander Gösswein
The Measurement of Systems: Richard Thomas Watson and Saji K. Mathew
Case 31 Scotts Miracle-Gro: B. Rajesh Kumar
Regulation of Telecom Markets and OTTs in Europe is Uneven with Impact on Network Operators: Martin Lundborg
The Role of the Plant Leaders: Michael Wiech
Economic and Legal Aspects of Cloud Computing: Michael Missbach, Thorsten Staerk, Cameron Gardiner, Joshua McCloud, Robert Madl, Mark Tempes and George Anderson
Overview: Sabrina Helm, Kerstin Liehr-Gobbers and Christopher Storck
Stage 8: Culture Management: Julius Lassalle, Saskia-Maria Weh and Matthias T. Meifert
Innovation and Creativity in Project Teams: Günter W. Maier, Ute R. Hülsheger and Neil Anderson
Glossary: Gerhard Köhler, Werner Roth and Achim Schmidtmann
The Importance of Being Confident: Evidence from a Supply Chain Experiment: Alessandro Ancarani, Carmela Mauro, Giulia Crocco and Florian Schupp
TBM for Business Intelligence: Showcase High-Tech Industry: Uwe G. Seebacher
Global Energy Internet Green and Low-Carbon Energy Economic Innovation: Hui Liu, Nikolaos Nikitas, Yanfei Li and Rui Yang
Marketing of Services: Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
The Industrial Sales Force: Claudio A. Saavedra
AI Challenge—How Artificial Intelligence Can Be Anchored in a Company: Ralf T. Kreutzer and Marie Sirrenberg
Future Trends of Corporate Reputation Management: Kerstin Liehr-Gobbers and Christopher Storck
Conscious and Emotionally Intelligent Engaged Leaders Are Key to Enhanced Organizational Performance: Roger J. Hilton
Complaint-Management Controlling: Bernd Stauss and Wolfgang Seidel
Microsoft’s Acquisition of LinkedIn: B. Rajesh Kumar
Artificial Intelligence (AI) and Cyber Tools in Marketing and Sales: Marc Helmold
The Five Elements of AI to Leverage Data and Dominate Your Industry: Alexander Thamm
Successful Implementation: Martin Pfiffner
Game Theory: Hao Zhang
How International Student Networks Contribute to Social Innovation in Their Host Country: The Case of DEGIS in Germany: Alexander Ruthemeier, Jonathan Lätsch and Mikalai Vincheuski
How to Build Transformation Path: Robert Kepczynski, Raghav Jandhyala, Ganesh Sankaran and Alecsandra Dimofte
Digital CRM: From Disruption to Business Model: David Laux
Development of Residential Property: Marcus Cieleback
Collaborative BPM for Business Transformations in Telecommunications: The Case of “3”: Thomas Karle and Kurt Teichenthaler
The Success Mind: Building Optimism and Focusing Will: Stephen R. Balzac
Conclusions and Implications: Erik Jannesson, Fredrik Nilsson and Birger Rapp
How to Attract and Retain Global Careerists: Evidence from Finland: Vesa Suutari, Olivier Wurtz and Christelle Tornikoski
Rounding Out Relationship Management: Trade Shows, Call Centers, Internet: Christian Homburg, Heiko Schäfer and Janna Schneider
Between the Ministry and the Multinational: Fenton Sands
How the Life Sciences Industry Handles IP in Start-ups: Jörg Thomaier
Non-proliferation of Adverse Technologies: Roman Boutellier and Mareike Heinzen
Negotiations in Different Countries: Marc Helmold
Step 8: Selecting the Target Segment(s): Sara Dolnicar, Bettina Grün and Friedrich Leisch
Social Marketing in the General Directorate of Traffic’s Campaign Called “Caminantedigital”: Estela Núñez-Barriopedro
Looking at the Life Cycle of Koala, Where is the Next Breakthrough for Cross-Border E-commerce?: Ying Yan, Xiaofeng Shang, Yunxia Feng and Li Zhang
Employer Attractiveness: What Drives Generation Z in Switzerland: Hannah Instenberg, Katharina Rehfeld and Adzra Aliyya Pinanditya
The Value Add of Legal Departments in Disputes: Making a Business Case Rather Than Providing Pure Legal Advise: Ulrich Hagel
Conclusion or: Where the Road Is Leading: Daniel F. Pinnow
System of Standard Solutions: Isak Bukhman
When Does the Future Actually Begin?: Hanspeter Zürcher
Case 29: Ichthys LNG Project: B Rajesh Kumar
Customer Engagement as an Approach to De-Commoditisation: Anna Nauen and Margit Enke
Valuing Internet Stock and Intangible Assets: Wingsun Li