Management for Professionals

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Russia: A Power Beyond Raw Materials: Niklas Schaffmeister
We Become What We Talk About: How Experimenting with Dialogue Can Change an Organization’s Culture: Jeffer London, John B. McGuire and Filipa Santos
Adding an OPEX Perspective to Network Optimization: Mark Grothkopp, Marten Ritz and Thomas Friedli
Chinese Migrants: The Hukou System: Henk R. Randau and Olga Medinskaya
Reference Class Forecasting: Mario Vanhoucke
Pareto Analysis: Thomas Pyzdek
Reuniting Hospitalised and Isolated People with their Beloved Ones outside the Hospital with the Help of VR Livestreaming: Bas Beukers
Car Sales in the Throes of Change: Aims for Total Customer Experience in the Digital Era: Jochen Sengpiehl
Co-Creating More Livable Cities: Ben Hecht
Open Innovation and Innovation in Networks: Rupert A. Brandmeier and Florian Rupp
TBM in Process Reengineering: Case Study Services Industry: Uwe G. Seebacher
Legal Entity Operating Structure: Joseph Joy
Senior Entrepreneurs Are Driving More—and More Sustainable—Social Innovation Worldwide Than Any Other Demographic: Elizabeth Isele
Case 12: Gotthard Base Tunnel (GBT): B Rajesh Kumar
Work Culture and Effective Management Style: Henk R. Randau and Olga Medinskaya
Xiaomi Mobile Phone's “Social Manufacturing” Journey: Jingzhao Yang
Considering the Particularities of the Individual Situation: Michael Alznauer
Customer Value Models: Ralf T. Kreutzer
Prepare Strategic Landscape: Professor Sushil
Variability: Managing the Variability in Operations: Gilad Issar and Liat Ramati Navon
Still Searching for a Growth Motor?—Try Looking in the Mirror!: Guido Quelle
Organizational Capital: Richard Thomas Watson and Saji K. Mathew
Marketing and Sales Action Plan: Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Workers’ Buyout for Company Succession: Alternative Organizational Models and Their Positive Effects: Claudia Henke
Voice and Speech Recognition for Banks and Insurance Companies: Jürg Schleier and Jakob Hauser
Innovation Management and New Product Launches: Marc Helmold
Conclusions: Martin Hilb
Successful Reorganisation (II): The Levers of Change: Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Moments as a Coach: Hanspeter Zürcher
The Marketing Canvas: A Template for Powerful Go to Market Strategies: Susanne Trautmann
New Work in the Automotive Industry: Marc Helmold
Service Innovation—A Jobs-to-Be-Done Guide: Lance A. Bettencourt
Managing Global Supply Chain: Tracy Dathe, Volker Müller and Marc Helmold
Implications Beyond Silicon Valley: Annika Steiber and Sverker Alänge
New Finance of Digintelligence: Dongying Hong
Voice of the Employee: Gilad Issar and Liat Ramati Navon
People Management during Transformation: Michael Rubas, Peter Schnitzenbaumer and Petra Trost-Gürtner
Adaptive Service: Digital Service Platform and the Service Crowd Community: Jost J. Bendel and Matthias Schiller
Values-Based Leadership: Exploring Exemplary Approaches: Elizabeth F. R. Gingerich
Valid Customer Data: The Foundation for Omni-channel Marketing: Simone Braun and Andreas Heißler
Analyze: Stephan Lunau, Renata Meran, Alexander John, Olin Roenpage and Christian Staudter
Performance Through Kaizen: Marc Helmold
Dr. Hong Fan on City Branding in China and Public Diplomacy: Florian Kaefer
The Silicon Valley Model: Annika Steiber and Sverker Alänge
Shareholders: Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
Managing the Development Portfolio: Stefano Biazzo and Roberto Filippini
Mission-Critical Tasks (Step III): Martin Pfiffner
Communication Management in Dynamic Change Management: Rupert A. Brandmeier and Martin Kupiek
How Does a CDO Execute Digital Transformation?: Xiaodong Ma
Sense of Motion, eSports, and the Future of Entertainment: Diana Derval