Management for Professionals

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Pillar 4: Experiential Learning: Brian Dive
Commercial Leases: Wolfgang Usinger
Reference Class Forecasting: Mario Vanhoucke
Adding an OPEX Perspective to Network Optimization: Mark Grothkopp, Marten Ritz and Thomas Friedli
The Family Is the Destiny of the Enterprise: Hermut Kormann and Birgit Suberg
Identification of Business Process Models in a Digital World: Peter Loos, Peter Fettke, Jürgen Walter, Tom Thaler and Peyman Ardalani
The Importance of Being Serious About Strategy: Luke Laan and Janson Yap
Being Aware of Mental Models: Arist von Schlippe, Tom A. Rüsen and Torsten Groth
Study: Status and Potential of Location-based services: Gerrit Heinemann and Christian Gaiser
Case 20 JD.com Inc: B. Rajesh Kumar
Basis for Understanding Information Systems: Christian Homburg, Heiko Schäfer and Janna Schneider
Minimising Risk Through Relationships: Bharat Vagadia
Gender at Work: An Experiment in “Doing Gender”: Aruna Rao, David Kelleher, Carol Miller, Joanne Sandler, Rieky Stuart and Tania Principe
Moments as a Coach: Hanspeter Zürcher
Successful Reorganisation (II): The Levers of Change: Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Voice and Speech Recognition for Banks and Insurance Companies: Jürg Schleier and Jakob Hauser
Innovation Management and New Product Launches: Marc Helmold
Service Innovation—A Jobs-to-Be-Done Guide: Lance A. Bettencourt
Implications Beyond Silicon Valley: Annika Steiber and Sverker Alänge
Managing Global Supply Chain: Tracy Dathe, Volker Müller and Marc Helmold
Open Innovation and Innovation in Networks: Rupert A. Brandmeier and Florian Rupp
Co-Creating More Livable Cities: Ben Hecht
The Marketing Canvas: A Template for Powerful Go to Market Strategies: Susanne Trautmann
Conclusions: Martin Hilb
Customer Value Models: Ralf T. Kreutzer
Prepare Strategic Landscape: Professor Sushil
Xiaomi Mobile Phone's “Social Manufacturing” Journey: Jingzhao Yang
Considering the Particularities of the Individual Situation: Michael Alznauer
Work Culture and Effective Management Style: Henk R. Randau and Olga Medinskaya
Case 12: Gotthard Base Tunnel (GBT): B Rajesh Kumar
Organizational Capital: Richard Thomas Watson and Saji K. Mathew
Marketing and Sales Action Plan: Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Workers’ Buyout for Company Succession: Alternative Organizational Models and Their Positive Effects: Claudia Henke
New Work in the Automotive Industry: Marc Helmold
Car Sales in the Throes of Change: Aims for Total Customer Experience in the Digital Era: Jochen Sengpiehl
Reuniting Hospitalised and Isolated People with their Beloved Ones outside the Hospital with the Help of VR Livestreaming: Bas Beukers
Pareto Analysis: Thomas Pyzdek
Senior Entrepreneurs Are Driving More—and More Sustainable—Social Innovation Worldwide Than Any Other Demographic: Elizabeth Isele
Variability: Managing the Variability in Operations: Gilad Issar and Liat Ramati Navon
TBM in Process Reengineering: Case Study Services Industry: Uwe G. Seebacher
Legal Entity Operating Structure: Joseph Joy
Still Searching for a Growth Motor?—Try Looking in the Mirror!: Guido Quelle
Stage 5: Talent Management talent management: Nico Bödeker and Eberhard Hübbe
Valid Customer Data: The Foundation for Omni-channel Marketing: Simone Braun and Andreas Heißler
The Silicon Valley Model: Annika Steiber and Sverker Alänge
Analyze: Stephan Lunau, Renata Meran, Alexander John, Olin Roenpage and Christian Staudter
Adaptive Service: Digital Service Platform and the Service Crowd Community: Jost J. Bendel and Matthias Schiller
Values-Based Leadership: Exploring Exemplary Approaches: Elizabeth F. R. Gingerich
Closing Words: Lars Michael Bollweg
Housing Financing at the Crossroads: Access and Affordability in an Aging Society: Friedemann Roy