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Management for Professionals

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Car Sales in the Throes of Change: Aims for Total Customer Experience in the Digital Era
Jochen Sengpiehl
Reuniting Hospitalised and Isolated People with their Beloved Ones outside the Hospital with the Help of VR Livestreaming
Bas Beukers
New Work in the Automotive Industry
Marc Helmold
Xiaomi Mobile Phone's “Social Manufacturing” Journey
Jingzhao Yang
Considering the Particularities of the Individual Situation
Michael Alznauer
Organizational Capital
Richard Thomas Watson and Saji K. Mathew
Marketing and Sales Action Plan
Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Senior Entrepreneurs Are Driving More—and More Sustainable—Social Innovation Worldwide Than Any Other Demographic
Elizabeth Isele
Voice and Speech Recognition for Banks and Insurance Companies
Jürg Schleier and Jakob Hauser
Innovation Management and New Product Launches
Marc Helmold
Prepare Strategic Landscape
Professor Sushil
Adaptive Service: Digital Service Platform and the Service Crowd Community
Jost J. Bendel and Matthias Schiller
New Finance of Digintelligence
Dongying Hong
Global Talent Management in Japanese Multinational Companies: The Case of Nissan Motor Company
Masayuki Furusawa
Strategic Value Analysis: Value Search
Wing Sun Li
Democracy in Education: The Case of edX
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Mission-Critical Tasks (Step III)
Martin Pfiffner
Knowledge Risk Management in German Leasing Companies
Christian Glaser
Reducing Negative Environmental Impacts in Conventional Agriculture, but Not the Amount of Harvest: A Multi-stakeholder Joint Project in Conventional Citrus Production in Spain
Marina Beermann, Patrick Freund and Felipe Fuentelsaz
Africa, Middle East and the Americas
Peter Curwen and Jason Whalley
Performance Through Kaizen
Marc Helmold
Dr. Hong Fan on City Branding in China and Public Diplomacy
Florian Kaefer
Future-Oriented Identity: Necessary Leader Transformation Through Spiritual Engagement
Rick A. Roof
Housing Financing at the Crossroads: Access and Affordability in an Aging Society
Friedemann Roy
Housing Financing at the Crossroads: Access and Affordability in an Aging Society
Friedemann Roy
A Case Study: ESS, Inc. and the Energy Storage Revolution
Sanford L. Moskowitz and Chris Erickson
Stage 5: Talent Management talent management
Nico Bödeker and Eberhard Hübbe
Closing Words
Lars Michael Bollweg
Values-Based Leadership: Exploring Exemplary Approaches
Elizabeth F. R. Gingerich
Analyze
Stephan Lunau, Renata Meran, Alexander John, Olin Roenpage and Christian Staudter
Valid Customer Data: The Foundation for Omni-channel Marketing
Simone Braun and Andreas Heißler
Socio-technical Complexity in Digital Platforms: The Revelatory Case of Helix Nebula: The Science Cloud
Michael Blaschke
People Management during Transformation
Michael Rubas, Peter Schnitzenbaumer and Petra Trost-Gürtner
Voice of the Employee
Gilad Issar and Liat Ramati Navon
Internet Piracy: The Virtual Marketplace for Counterfeit Goods
Peggy Chaudhry and Alan Zimmerman
The Silicon Valley Model
Annika Steiber and Sverker Alänge
Communication Management in Dynamic Change Management
Rupert A. Brandmeier and Martin Kupiek
Sense of Motion, eSports, and the Future of Entertainment
Diana Derval
How Does a CDO Execute Digital Transformation?
Xiaodong Ma
Market Power and Market Value Creation
Wingsun Li
Shareholders
Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
Managing the Development Portfolio
Stefano Biazzo and Roberto Filippini
Natural Capital
Richard Thomas Watson
Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence
Flevy Lasrado
The Product Audit: Look at This, Architect!
Roger Gutbrod and Christian Wiele
Lean Management in the Education Sector
Marc Helmold
Leadership in Quality Management
Marc Helmold
Case 21 Kornit Digital
B. Rajesh Kumar
Karmic Leadership for a Mindful Existence
Anindo Bhattacharjee and Sandeep Singh
Summary of the Book
Martin Hilb
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