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Management for Professionals

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Conclusion and Outlook
Klaus Kühnel
Reverse Logistics
Albert Liao
Bridging the Gap
Georg Weiers
Moving Up a Gear—Implementation Gravitation and Implementation Excellence
Matthias Kolbusa
Patent Management by Industry
Oliver Gassmann, Martin A. Bader and Mark James Thompson
Case IV: PPDAI: Navigating the Digital Finance Landscape
Xiaoming Zhu
Assessment for an External Award
Flevy Lasrado
Uniting Economic Success and Sustainable Impact with Innovation
Anna Tollmien
Forecasting Methods
Ralf T. Kreutzer
Competitive Analysis: Game Theory
Wing Sun Li
AI and the Ethical Challenge
Stefan H. Vieweg
Spirituality, Success, and Happiness: Implications for Leadership in Business
Rohana Ulluwishewa, Anura Uthumange and Ranisha Weerakoon
Social Entrepreneurship in the Emerging Economies of Africa
Catherine Wanza Maingi, Kennedy Muema Musyoka, Faith Mutuku Muna and Paul Stephen Kioko
Guide to People in Supply Chain Management
Colin Scott, Henriette Lundgren and Paul Thompson
Can Digital Agriculture Realize the Sustainable Development of Rural E-commerce?
Xueyan Yang, Yueli Zhang and Lanying Li
Overcoming VoLTE: Deployment Challenges
Thorsten Lotz and Krzysztof Korzunowicz
Passion for Music: The Case of Spotify
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
The Silicon Valley Model
Annika Steiber and Sverker Alänge
New Work in Education and Teaching
Marc Helmold
Dr. Heather Skinner on Responsible Tourism, Corfu and Place Branding
Florian Kaefer
Stakeholder der CSR
Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
Project Communication
Stefano Tonchia
Protecting Intellectual Property
Henk R. Randau and Olga Medinskaya
The Costs of HRIS Human Resource Information System (HRIS) and Dangers of Migration of HRIS Human Resource Information System (HRIS) Data
Nicolas A. Valcik, Meghna Sabharwal and Teodoro J. Benavides
Lean Management in the Service Industry
Marc Helmold
Market Entry by Leveraging Export Credit Financing to Succeed in African Infrastructure Projects
Achim Becker
Case 19 Green Brick Partners
B. Rajesh Kumar
Drivers for Changes in the Evidence Generating Network for Biopharmaceuticals: The Impact of the COVID Pandemic
Chyn Wee and Matthias Mahn
Measuring the Success of Data Governance
Lars Michael Bollweg
Case: 10 Jubail II Industrial City
B Rajesh Kumar
Editorial to Managing Industrial Services: Insights from Practice
Thomas Friedli and Philipp Osterrieder
Problem Resolution
Philip Bauer
Investing in India
Anurag K. Agarwal
Fallacies
Radu Atanasiu
Descriptive Statistics
Thomas Pyzdek
The Visual Network Model
Moshe Kress
Why Emotional Intelligence Is the Key to Survival in an Ever-Changing Digital World
Franziska Stubbemann
Epilogue
Klaus Kühnel
Growth and Underinvestment: Aligning Performance and Resources
Christoph E. Mandl
Creating Value with Make-or-Buy Decisions
Carsten Glohr and Henryk Biesiada
Marketing Strategy in China
Tracy Dathe, Volker Müller and Marc Helmold
Successful Reorganisation (I): Systemic Change Frameworks
Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Regeneration: A World that Works for Everyone!
Marc Buckley
From Customer Service to Customer Experience: The Drivers, Risks and Opportunities of Digital Transformation
Lumir Boureanu
Stakeholder Voices Shaping Community Engagement at b.good
Allison Kroner
Enabling Process Innovation via Deviance Mining and Predictive Monitoring
Marlon Dumas and Fabrizio Maria Maggi
Rules for Systematic Innovation: The Bern Innovation Model
Daniel Huber, Heiner Kaufmann and Martin Steinmann
Case Study Swiss Life Germany: The Corporate Newsroom as a Motor of Digitisation
Christoph Moss
Productivity Paradox in Digital Innovation for SMEs
Matthias Hartmann, Ralf Waubke and Leonhard Gebhardt
Shaping the Strategy by Designing Business Model Prototypes
Claude Diderich
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