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Management for Professionals

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Russia: A Power Beyond Raw Materials
Niklas Schaffmeister
We Become What We Talk About: How Experimenting with Dialogue Can Change an Organization’s Culture
Jeffer London, John B. McGuire and Filipa Santos
Adding an OPEX Perspective to Network Optimization
Mark Grothkopp, Marten Ritz and Thomas Friedli
Chinese Migrants: The Hukou System
Henk R. Randau and Olga Medinskaya
Reference Class Forecasting
Mario Vanhoucke
Pareto Analysis
Thomas Pyzdek
Reuniting Hospitalised and Isolated People with their Beloved Ones outside the Hospital with the Help of VR Livestreaming
Bas Beukers
Car Sales in the Throes of Change: Aims for Total Customer Experience in the Digital Era
Jochen Sengpiehl
Co-Creating More Livable Cities
Ben Hecht
Open Innovation and Innovation in Networks
Rupert A. Brandmeier and Florian Rupp
TBM in Process Reengineering: Case Study Services Industry
Uwe G. Seebacher
Legal Entity Operating Structure
Joseph Joy
Senior Entrepreneurs Are Driving More—and More Sustainable—Social Innovation Worldwide Than Any Other Demographic
Elizabeth Isele
Case 12: Gotthard Base Tunnel (GBT)
B Rajesh Kumar
Work Culture and Effective Management Style
Henk R. Randau and Olga Medinskaya
Xiaomi Mobile Phone's “Social Manufacturing” Journey
Jingzhao Yang
Considering the Particularities of the Individual Situation
Michael Alznauer
Customer Value Models
Ralf T. Kreutzer
Prepare Strategic Landscape
Professor Sushil
Variability: Managing the Variability in Operations
Gilad Issar and Liat Ramati Navon
Still Searching for a Growth Motor?—Try Looking in the Mirror!
Guido Quelle
Organizational Capital
Richard Thomas Watson and Saji K. Mathew
Marketing and Sales Action Plan
Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Workers’ Buyout for Company Succession: Alternative Organizational Models and Their Positive Effects
Claudia Henke
Voice and Speech Recognition for Banks and Insurance Companies
Jürg Schleier and Jakob Hauser
Innovation Management and New Product Launches
Marc Helmold
Conclusions
Martin Hilb
Successful Reorganisation (II): The Levers of Change
Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Moments as a Coach
Hanspeter Zürcher
The Marketing Canvas: A Template for Powerful Go to Market Strategies
Susanne Trautmann
New Work in the Automotive Industry
Marc Helmold
Service Innovation—A Jobs-to-Be-Done Guide
Lance A. Bettencourt
Managing Global Supply Chain
Tracy Dathe, Volker Müller and Marc Helmold
Implications Beyond Silicon Valley
Annika Steiber and Sverker Alänge
New Finance of Digintelligence
Dongying Hong
Voice of the Employee
Gilad Issar and Liat Ramati Navon
People Management during Transformation
Michael Rubas, Peter Schnitzenbaumer and Petra Trost-Gürtner
Adaptive Service: Digital Service Platform and the Service Crowd Community
Jost J. Bendel and Matthias Schiller
Values-Based Leadership: Exploring Exemplary Approaches
Elizabeth F. R. Gingerich
Valid Customer Data: The Foundation for Omni-channel Marketing
Simone Braun and Andreas Heißler
Analyze
Stephan Lunau, Renata Meran, Alexander John, Olin Roenpage and Christian Staudter
Performance Through Kaizen
Marc Helmold
Dr. Hong Fan on City Branding in China and Public Diplomacy
Florian Kaefer
The Silicon Valley Model
Annika Steiber and Sverker Alänge
Shareholders
Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
Managing the Development Portfolio
Stefano Biazzo and Roberto Filippini
Mission-Critical Tasks (Step III)
Martin Pfiffner
Communication Management in Dynamic Change Management
Rupert A. Brandmeier and Martin Kupiek
How Does a CDO Execute Digital Transformation?
Xiaodong Ma
Sense of Motion, eSports, and the Future of Entertainment
Diana Derval
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