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Management for Professionals

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Productivity Paradox in Digital Innovation for SMEs
Matthias Hartmann, Ralf Waubke and Leonhard Gebhardt
Lean Management in the Service Industry
Marc Helmold
The Costs of HRIS Human Resource Information System (HRIS) and Dangers of Migration of HRIS Human Resource Information System (HRIS) Data
Nicolas A. Valcik, Meghna Sabharwal and Teodoro J. Benavides
Protecting Intellectual Property
Henk R. Randau and Olga Medinskaya
Market Entry by Leveraging Export Credit Financing to Succeed in African Infrastructure Projects
Achim Becker
Case 19 Green Brick Partners
B. Rajesh Kumar
Problem Resolution
Philip Bauer
Investing in India
Anurag K. Agarwal
Successful Reorganisation (I): Systemic Change Frameworks
Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Regeneration: A World that Works for Everyone!
Marc Buckley
From Customer Service to Customer Experience: The Drivers, Risks and Opportunities of Digital Transformation
Lumir Boureanu
Marketing Strategy in China
Tracy Dathe, Volker Müller and Marc Helmold
TBM in Innovation Management: Case Study Chemicals/Pharma Industry
Uwe G. Seebacher
Crystallize Continuity and Change Forces
Professor Sushil
Shaking Things Up: Reorganizing
Joseph Joy
Shaping the Future of Supply Chains
Wolfgang Lehmacher
Descriptive Statistics
Thomas Pyzdek
Rules for Systematic Innovation: The Bern Innovation Model
Daniel Huber, Heiner Kaufmann and Martin Steinmann
Case Study Swiss Life Germany: The Corporate Newsroom as a Motor of Digitisation
Christoph Moss
Enabling Process Innovation via Deviance Mining and Predictive Monitoring
Marlon Dumas and Fabrizio Maria Maggi
Stakeholder Voices Shaping Community Engagement at b.good
Allison Kroner
Shaping the Strategy by Designing Business Model Prototypes
Claude Diderich
Drivers for Changes in the Evidence Generating Network for Biopharmaceuticals: The Impact of the COVID Pandemic
Chyn Wee and Matthias Mahn
Fallacies
Radu Atanasiu
The Visual Network Model
Moshe Kress
Editorial to Managing Industrial Services: Insights from Practice
Thomas Friedli and Philipp Osterrieder
Creating Value with Make-or-Buy Decisions
Carsten Glohr and Henryk Biesiada
Growth and Underinvestment: Aligning Performance and Resources
Christoph E. Mandl
Why Emotional Intelligence Is the Key to Survival in an Ever-Changing Digital World
Franziska Stubbemann
What’s the Big Idea? The Crossroads Between Investment and IP
David Durand and Cédrick Mulcair
Agile Design and Implementation of Digital Offerings: Holistically Realizing Customer Goals, Business Requirements, and Technical Implementation
Glenn Oberholzer and Sandro Ruberti
Sales Channels and Sales Partners
Marc Helmold
Cost-Effective and Eco-Friendly Fire Investigation Training Using Photorealistic Interactive Room Scale Virtual Reality
Bradley Friend Woodward
Open Source Medical Devices for Innovation, Education and Global Health: Case Study of Open Source Magnetic Resonance Imaging
Lukas Winter, Ruben Pellicer-Guridi, Lionel Broche, Simone A. Winkler, Henning M. Reimann, Haopeng Han, Felix Arndt, Russ Hodge, Süleyman Günyar, Manuel Moritz, Kate Michi Ettinger, Olivier Fresnoye, Thoralf Niendorf and Mehdi Benchoufi
Mattel’s Second Attempt to Crack the Chinese Market: Will China Embrace the American Barbie Doll This Time?
Britt Kühne
Outlook
Bernd Heesen
Investments in Work-Life-Balance Pay Off
Manfred Bührmann
Agile for Mechatronics and Hardware
Christoph Fuchs and Franziska J. Golenhofen
Organizational Capital
Richard Thomas Watson
The Future of Work
Lyle Yorks, Amy Lui Abel and Denise Rotatori
This Works in Lead Community Fundraising: More Than 20 International Examples
Linda Mareen Neugebauer and Irene Zanko
Industrial Smart Services Facilitated by the Heidelberg Cloud
Tom Oelsner
New Service with Digintelligence
Dongying Hong
Team Work and its Development
Gilad Issar and Liat Ramati Navon
Main Benefits and Organizational Impacts of CRM Within the Bank
Federico Rajola
Managed Services: A Case of Business Process Transformation?
Chitra Sharma
To Whom Should Digitalization Be Empowered?
Xiaodong Ma
Case Study: Narrative Knowledge Transfer with Leaving Experts
Christine Erlach and Michael Müller
Reverse Logistics and Supply Management Logistics
Marc Helmold and Brian Terry
Better Alternatives to Performance Appraisal in an Agile Context
Armin Trost
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