Management for Professionals

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Promoting Cultural Awareness: A Means of Managing Global Diversity: Doirean Wilson
Editorial to Managing Industrial Services: Insights from Practice: Thomas Friedli and Philipp Osterrieder
Productivity Paradox in Digital Innovation for SMEs: Matthias Hartmann, Ralf Waubke and Leonhard Gebhardt
Regeneration: A World that Works for Everyone!: Marc Buckley
Successful Reorganisation (I): Systemic Change Frameworks: Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
From Customer Service to Customer Experience: The Drivers, Risks and Opportunities of Digital Transformation: Lumir Boureanu
Marketing Strategy in China: Tracy Dathe, Volker Müller and Marc Helmold
Measuring the Success of Data Governance: Lars Michael Bollweg
Case: 10 Jubail II Industrial City: B Rajesh Kumar
Problem Resolution: Philip Bauer
Shaping the Strategy by Designing Business Model Prototypes: Claude Diderich
Shaping the Future of Supply Chains: Wolfgang Lehmacher
Shaking Things Up: Reorganizing: Joseph Joy
Crystallize Continuity and Change Forces: Professor Sushil
TBM in Innovation Management: Case Study Chemicals/Pharma Industry: Uwe G. Seebacher
Growth and Underinvestment: Aligning Performance and Resources: Christoph E. Mandl
Creating Value with Make-or-Buy Decisions: Carsten Glohr and Henryk Biesiada
Why Emotional Intelligence Is the Key to Survival in an Ever-Changing Digital World: Franziska Stubbemann
Descriptive Statistics: Thomas Pyzdek
Rules for Systematic Innovation: The Bern Innovation Model: Daniel Huber, Heiner Kaufmann and Martin Steinmann
Case Study Swiss Life Germany: The Corporate Newsroom as a Motor of Digitisation: Christoph Moss
Enabling Process Innovation via Deviance Mining and Predictive Monitoring: Marlon Dumas and Fabrizio Maria Maggi
Stakeholder Voices Shaping Community Engagement at b.good: Allison Kroner
Agile Design and Implementation of Digital Offerings: Holistically Realizing Customer Goals, Business Requirements, and Technical Implementation: Glenn Oberholzer and Sandro Ruberti
Case Study: Narrative Knowledge Transfer with Leaving Experts: Christine Erlach and Michael Müller
Reverse Logistics and Supply Management Logistics: Marc Helmold and Brian Terry
This Works in Lead Community Fundraising: More Than 20 International Examples: Linda Mareen Neugebauer and Irene Zanko
To Whom Should Digitalization Be Empowered?: Xiaodong Ma
Software Contradictions: Isak Bukhman
Team Work and its Development: Gilad Issar and Liat Ramati Navon
Main Benefits and Organizational Impacts of CRM Within the Bank: Federico Rajola
Cost-Effective and Eco-Friendly Fire Investigation Training Using Photorealistic Interactive Room Scale Virtual Reality: Bradley Friend Woodward
Sales Channels and Sales Partners: Marc Helmold
Mattel’s Second Attempt to Crack the Chinese Market: Will China Embrace the American Barbie Doll This Time?: Britt Kühne
Open Source Medical Devices for Innovation, Education and Global Health: Case Study of Open Source Magnetic Resonance Imaging: Lukas Winter, Ruben Pellicer-Guridi, Lionel Broche, Simone A. Winkler, Henning M. Reimann, Haopeng Han, Felix Arndt, Russ Hodge, Süleyman Günyar, Manuel Moritz, Kate Michi Ettinger, Olivier Fresnoye, Thoralf Niendorf and Mehdi Benchoufi
Managed Services: A Case of Business Process Transformation?: Chitra Sharma
Archetypes and Colours: Findings of a Quantitative Study and Their Relevance for Start-Up Brands: Jens U. Pätzmann and Claudius Kübler
Better Alternatives to Performance Appraisal in an Agile Context: Armin Trost
The Creation of an Entrepreneurial Enterprise: Laura Hougaz
What’s the Big Idea? The Crossroads Between Investment and IP: David Durand and Cédrick Mulcair
Escalation: The Strength of Fear: Christoph E. Mandl
Acquisitions by Royal Dutch Shell: B. Rajesh Kumar
What Germany’s Amended Tenancy Laws Do and What They Don’t: Michael Schick
The Future of Work: Lyle Yorks, Amy Lui Abel and Denise Rotatori
Organizational Capital: Richard Thomas Watson
Industrial Smart Services Facilitated by the Heidelberg Cloud: Tom Oelsner
New Service with Digintelligence: Dongying Hong
Technical Due Diligence: Sebastian Reich
Investments in Work-Life-Balance Pay Off: Manfred Bührmann
Outlook: Bernd Heesen