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Management for Professionals

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Zero Shades of Gray—Reaching Zero Defects by Externalization of the Quality Philosophy into the Upstream Supply Chain
Johanna Ewald and Florian Schupp
Customer-Centric Thinking
Sathit Parniangtong
Colors, the Microbiome, and the Future of Beauty
Diana Derval
MEASURE
Reiner Hutwelker
Tools for the Strategic Analysis
Ralf T. Kreutzer
The F.A.I.R. Model of Cooperation: How Managers Can Co-create Value Within Innovation Networks
Jules Thoma
Storywork: Facilitating the Transformational Power of Story in Brand and Organizational Development
Steph K. Bachmair
Sustainable Buildings
Christine Lemaitre
The Automated Future
David Miller
Spotting the Right Positioning, Luxury Gifting, and the Sense of Colors
Diana Derval
Winner-Takes-All Dynamics
R. Srinivasan
Strategic Management of Team Sports Organisations
Stefan Walzel
Core Concepts and Mechanisms in Evolutionary Economics
Klaus Solberg Söilen
Creating the Value Proposition
Marc Helmold
Evolution, Innovation, and Best Practices in Corporate Social Impact
Mark Feldman and Nikki Korn
Conclusion
Eric Viardot
Overview of Part I
Douglas Walker
Solution Platform: Foundation for Sustainable Success
Kaj Storbacka and Risto Pennanen
The Concept of Excellence-Driven Self-Assessment
C.-Andreas Dalluege and Andrea Stucken
Unequal Wealth Distribution
Henk R. Randau and Olga Medinskaya
Overview
Sabrina Helm, Kerstin Liehr-Gobbers and Christopher Storck
Compliance and Environmental Protection: CSR in Family Enterprises
Hermut Kormann and Birgit Suberg
Opportunity: Information Valuation
Thomas Frisendal
Case II (Part A): JIMI’s Growth Path: Artificial Intelligence Has Redefined the Customer Service of JD.Com
Xiaoming Zhu
Growth Strategy for Corporate Sustainability
Eric Viardot
Viability, Not Just Feasibility
George Vekinis
Caio Esteves on Place Branding in Brazil and Latin America
Florian Kaefer
A Business Perspective
Malte Ackermann
Experiential Branding of Luxury
Wided Batat
Possibilities and Limits of Traditional Performance Appraisals
Armin Trost
The Monetization of Personal Brands
Talaya Waller
Digintelligence in Channels
Ye Tian
US Air Force Weather Training Platform: Use of Virtual Reality to Reduce Training and Equipment Maintenance Costs Whilst Improving Operational Efficiency and Retention of US Air Force Personnel
Ramzy Ross, Dainius Slavinskas and Eric Mazzacone
Schedule Control
Mario Vanhoucke
Russian Dolls
Martin Pfiffner
Interface and Conversion
K. Ganesh, Sanjay Mohapatra, S. P. Anbuudayasankar and P. Sivakumar
Case 2: Developing the World’s Largest Passenger Aircraft-Airbus A3XX
B Rajesh Kumar
Appointment Decisions: A Sense of Belonging and Drawing Limits
Arist von Schlippe, Tom A. Rüsen and Torsten Groth
The Variable Takt
Peter Bebersdorf and Arnd Huchzermeier
China as the Frontrunner in Digitalization
Clas Neumann
Cultural Elements in SCRM
Marc Helmold, Ayşe Küçük Yılmaz, Tracy Dathe and Triant G. Flouris
PM in the Downstream Value Chain
Marc Helmold
“The Good, The Bad and The Ugly”: Data Requirements and Formats for a Successful and Cost-Effective Implementation
Sascha Stürze, Markus Hoyer, Claudio Righetti and Matthias Rasztar
The Dissemination of Corporate Newsrooms in Practice: Empirical Studies
Christoph Moss and Mona Sadrowski
Customer Success Management Structures
Michael Kleinaltenkamp, Katharina Prohl-Schwenke and Laura Elgeti
Candidate Retention
Armin Trost
Foresight and Strategic Thinking Enabling Valuable Strategy
Luke Laan and Janson Yap
IT Business Value
Steven De Haes, Wim Van Grembergen, Anant Joshi and Tim Huygh
Changes in the International Development Landscape: Social Sector Organizations from the Emerging Powers
Adele Poskitt
Market Segmentation for Green Electricity Marketing Results of a Choice-Based Conjoint Analysis with German Electricity Consumers
Stefanie Lena Hille, Andrea Tabi and Rolf Wüstenhagen
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