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Management for Professionals

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The Dissemination of Corporate Newsrooms in Practice: Empirical Studies
Christoph Moss and Mona Sadrowski
Customer Success Management Structures
Michael Kleinaltenkamp, Katharina Prohl-Schwenke and Laura Elgeti
Candidate Retention
Armin Trost
Foresight and Strategic Thinking Enabling Valuable Strategy
Luke Laan and Janson Yap
IT Business Value
Steven De Haes, Wim Van Grembergen, Anant Joshi and Tim Huygh
Interface and Conversion
K. Ganesh, Sanjay Mohapatra, S. P. Anbuudayasankar and P. Sivakumar
Case 2: Developing the World’s Largest Passenger Aircraft-Airbus A3XX
B Rajesh Kumar
Russian Dolls
Martin Pfiffner
Fraud Governance Case
Fred Eenennaam and Hagar Michel
Generic Structures, Systems Archetypes, and Theories
Christoph E. Mandl
Manufacturing Overhead (MOH) and Departmental Expense Control
Gilad Issar and Liat Ramati Navon
“The Good, The Bad and The Ugly”: Data Requirements and Formats for a Successful and Cost-Effective Implementation
Sascha Stürze, Markus Hoyer, Claudio Righetti and Matthias Rasztar
PM in the Downstream Value Chain
Marc Helmold
Enabling Flexibility of Business Processes Using Compliance Rules: The Case of Mobiliar
Thanh Tran Thi Kim, Erhard Weiss, Christoph Ruhsam, Christoph Czepa, Huy Tran and Uwe Zdun
Business Models of Banks
Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Casinos and Drunk Driving Fatalities
Douglas Walker
How to Measure Reputation
Kerstin Liehr-Gobbers and Christopher Storck
Sourcing Models
Bharat Vagadia
Four Queens: Lessons in Career Development
Paul Vanderbroeck
Transformable IT Landscapes: IT Architectures Are Standardized, Modular, Flexible, Ubiquitous, Elastic, Cost-Effective, and Secure
Nils Urbach and Frederik Ahlemann
Choosing a Tangible Strategic Focus Rather Than Building Upon an Abstract Vision
Claude Diderich
From Customer Perception to Customer Satisfaction
Stephan Kasulke and Jasmin Bensch
Moments of Stress
Hanspeter Zürcher
Set Category Work and Suppliers in Motion
Stefan Aichbauer, Martina Buchhauser, Agnes Erben, Sven Steinert, Detlef Tietze and Emilia Wiking
Identity and Social Skills
Alan Okros
Exploration
Daniel Huber, Heiner Kaufmann and Martin Steinmann
Decision-Making in Groups
Radu Atanasiu
Leading an R&D Team
Orestis Georgiou, Mykola Maksymenko and Stephen Russo
Recession Management for Coping with Economic Cycles
Hermut Kormann
China’s Evolving Social Welfare System
Henk R. Randau and Olga Medinskaya
Opportunity: Meaningful Business Intelligence
Thomas Frisendal
Project Quality Management
Stefano Tonchia
Tools for Wine Differentiation and Positioning
Pierre Mora
Risk Modeling: Asset Liability Management (ALM)
Johannes Wernz
Elements of Structural Change and the Management of Transformation
Henryk Biesiada
Scrum Introduction Overview
Dominik Maximini
The Theatre of the Classroom: A Work in Progress. How Can I Meet the Needs of Everyone in the Class When I Also Have to Deal with the Pupils with Problems?
David Crabtree
Protecting Business Secrets to Improve Value Creation
Pierre Ollivier, Véronique Chapuis-Thuault, Ferzana Haq, Katarína Račková, Victor De Leon, Graham Bell and Sylvain Roy
The Global Talent Challenge of Self-initiated Expatriates
Jenny K. Rodriguez and Tracy Scurry
Sales Organization: Successfully Designing Structures and Processes
Christian Homburg, Heiko Schäfer and Janna Schneider
Innovation for Health: Success Factors for the Research-Based Pharmaceutical Industry
Christoph Franz
The Pursuit of the Integrated Multidisciplinary Service Line
James Andrews
Developing an Autonomic Strategy and Business Architecture
Christos Voudouris
Relationships: Social Exchanges, Community Ties and Employee-Manager Relationships
Leigh-ann Onnis
Technological
Anurag K. Agarwal
Problem-Solving and Performance Management Tools
Marc Helmold
Strategic Learning for Sustainable Organization Performance
Lyle Yorks, Amy Lui Abel and Denise Rotatori
Strategy and Execution
Angel Gavieiro Besteiro
Tangled Talent
Steven M. Stone
Challenges and success factors for sustainable growth: Experience from strategy consulting
Jens Schädler and Melanie Oschlies
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