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Management for Professionals

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Introduction
Hui Liu, Nikolaos Nikitas, Yanfei Li and Rui Yang
Digital Enablers
Vijay Kumar
Economic Factor Innovations
Martin Kaschny and Matthias Nolden
Introduction
Dominik Remling and Thomas Friedli
Introduction to Benchmarking
Peter Bogetoft
Move Away from Disconnected Planning
Robert Kepczynski, Alecsandra Ghita, Raghav Jandhyala, Ganesh Sankaran and Andrew Boyle
Challenges in a VUCA World
Bernd Heesen
ERP as a Business Enabler
K. Ganesh, Sanjay Mohapatra, S. P. Anbuudayasankar and P. Sivakumar
Securing Planetary Health and Sustainable Food Systems with Global Organic Agriculture: Best Practice from Austria
Ursula A. Vavrik
Introduction
Jürg Kuster, Christian Bachmann, Mike Hubmann, Robert Lippmann and Patrick Schneider
Erratum to: Intellectual Capital: The World’s Fastest Growing Asset Class
Clifford M. Gross
Erratum to: Real Estate Transactions
Tobias Just and Hermann Stapenhorst
Characteristics of the Concept of Customer Value Management
Tymoteusz Doligalski
Best-in-Class Negotiations in the International Context
Marc Helmold
Performance Management (PM) Over the Entire Value Chain
Marc Helmold and Warda Samara
The Difference between Goal, Strategy, Tactics and Execution
Matthias Kolbusa
The Elephant
Gregory Usher
Anticipating the Future: Strategic Scenarios for Telco Markets and Initial Recommendations for Operators
Peter Krüssel and Friederike Göbel
Complaint Management in a Customer-Oriented Firm
Bernd Stauss and Wolfgang Seidel
Introduction to Credit Risk and Capital Management Frameworks
Colin Chen
Transaction Cost
Chihiro Suematsu
Introduction to Business Excellence
Flevy Lasrado
Technology
Peter Curwen and Jason Whalley
Foundations of Systematic Innovation
Rupert A. Brandmeier and Florian Rupp
Fundamentals of Intellectual Property Rights
Oliver Gassmann, Martin A. Bader and Mark James Thompson
How to Increase the Success of Innovative Start-Ups with Intellectual Property: An Introductory Overview
Sevim Süzeroğlu-Melchiors and Martin A. Bader
Basics of Price Management
Frank Frohmann
Presentations: Conveyer Belt of Your Success
Ralf T. Kreutzer
Integration Management in Mergers and Acquisitions: Success Factors and Pitfalls
Stephan Bergamin and Markus Braun
The Fight Against Corporate Autism in Industrial Companies
Claudio A. Saavedra
Can You Hear Digital?
Steven M. Stone
Dramatic Change Everywhere: Implications for Organizational Change Management
Martin Kupiek
Family Business Around the World
Laura Hougaz
Introduction
Tony McNulty and Robin Marks
Prelude: Scientific Journey into a Strange Paradigm
Christoph E. Mandl
Types of Corporate Bankruptcies
Charles J. Alaimo
Towards a New Way of Organizing
Sharda S. Nandram
Introduction
Theresia Olsson Neve
Preface: Scientific Journey into a Strange Paradigm
Christoph E. Mandl
Introduction
Wing Sun Li
The Ideas of TRIZ
Isak Bukhman
Risk Measures in Asset Management
Marcus Schulmerich, Yves-Michel Leporcher and Ching-Hwa Eu
Project, Project Management, and PM Process
Philip Bauer
Marketing: A Global Discipline
Bodo B. Schlegelmilch
Social CRM: Evolution and Building Blocks
Rainer Alt and Olaf Reinhold
Understanding Developmentally Sourced Diversity as a Key to High-Quality Dialogue and Collaborative Intelligence
Jan De Visch and Otto Laske
Introduction: The Secret
Brian Dive
Introduction to Supply Chain Risk Management (SCRM)
Marc Helmold, Ayşe Küçük Yılmaz, Tracy Dathe and Triant G. Flouris
Recognising and Resolving Conflicts
Stephan Proksch
“Always on and Always in Touch”: The New Buying Behaviour
Gerrit Heinemann and Christian Gaiser
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