Management for Professionals

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The Process of Risk Analysis and Decision-Making in Real Estate Development Projects: Akın Öztürk and Harun Tanrıvermiş
Corporate Travel: Ben Vinod
Marine Cargo Insurance: Eun Sup Lee
Change Management: Shaping Change Processes Successfully: Ralf T. Kreutzer
Case 67 IES Holdings: B. Rajesh Kumar
Digital Marketing in China: How B2B Companies Can Successfully Expand into the Chinese Market: Nils Horstmann
Leading 20,000+ Employees with a Process-Oriented Management System: Insights into Process Management at Lufthansa Technik Group: Mirko Kloppenburg, Janina Kettenbohrer, Daniel Beimborn and Michael Bögle
Case 68 Veritex Holdings, Inc: B. Rajesh Kumar
Building Loyalty: Maintenance, Customer Training and Offsets: Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Case 69 The First Bancshares Inc: B. Rajesh Kumar
Case 70 Brooks Automation (Azenta): B. Rajesh Kumar
Payments: Ben Vinod
“Simply Modeling”: BPM for Everybody-Recommendations from the Viral Adoption of BPM at 1&1: Florian Imgrund, Christian Janiesch and Christoph Rosenkranz
Case 71 SVB Financial Group (SVB): B. Rajesh Kumar
The Might of MAAMA: Vijay Kumar
Finding the Right Path: A B2B Marketing Journey SME Showcase: Stefan Prath
Case 72 Alphabet: B. Rajesh Kumar
Planning and Building Laws in Türkiye: Esra Keskin and Şebnem Akipek Öcal
Predictive Modeling and Algorithmic Collusion: Ben Vinod
Case 73 Malibu Boats: B. Rajesh Kumar
Industry 4.0: A Review: Timothy Adesanya Ibidapo
Supporting Process Implementation with the Help of Tangible Process Models: Thomas Russack and Susanne Menges
Case 74 PayPal Holdings, Inc: B. Rajesh Kumar
Digital Transformation in Shipping: The Hapag-Lloyd Story: Jenny Gruner
Alliance Strategies: Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Urban Transformation and Informal Housing Areas Upgrading Practices and Policies in Türkiye: F. Nihan Özdemir Sönmez, Emine Baydan and Parla Güneş
Foreign Exchange Risks: Eun Sup Lee
Case 75 Mid Penn Bancorp, Inc: B. Rajesh Kumar
Building Blocks for Successful Airline Retailing: Ben Vinod
Case 76 Strategic Education: B. Rajesh Kumar
Business Process Modeling of a Quality System in a Petroleum Industry Company: John Krogstie, Merethe Heggset and Harald Wesenberg
Choosing the Right Marketing Automation Platform: A SME Success Story: Mariana Romero-Palma
Case 77 Monolithic Power Systems: B. Rajesh Kumar
Urban Infrastructure Provision and Real Estate Markets: Mustafa Tuna, Sinan Güneş, Mustafa Tombul and Sevilay Bostancı
Case 78 Waterstone Financial: B. Rajesh Kumar
Case 79 Willi-Food International Ltd: B. Rajesh Kumar
Electronic Commerce: Eun Sup Lee
Business Process Management in German Institutions of Higher Education: The Case of Jade University of Applied Science: Jan Bührig, Thorsten Schoormann and Ralf Knackstedt
Artificial Intelligence: Origins, Current State, and Impact on Travel: Ben Vinod
How to Improve with a Strategic Lead Management: The Go-to-Market of Innovative Energy Solutions—Case Energy Industry: Beatrice Ermer, Sabrina Weiß and Markus Niehaus
Case 80 KLA: B. Rajesh Kumar
Claim and Dispute Settlement: Eun Sup Lee
Public–Private Partnership Practices in Infrastructure and Real Estate Projects and Policy Implications: Erol Demir and Sinan Terzioğlu
Case 81 Lululemon Athletica: B. Rajesh Kumar
Case 82 PerkinElmer, Inc: B. Rajesh Kumar
Exploring the Influence of Organizational Culture on BPM Success: The Experience of the Pernambuco Court of Accounts: Carina Alves, Iveruska Jatobá, George Valença and Glória Fraga
Marketing and Sales Excellence: A Practical Showcase for Organisations: Stefan Schulz
Case 83 MarketAxess: B. Rajesh Kumar
Public Real Estate Management in Türkiye: İlhan Yıldırım, Ahmet Hilmi Erciyes and İskender Duman
Quality 4.0: In Review: Timothy Adesanya Ibidapo