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Management for Professionals

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Leading Positive Change
Lesley Clack
A Look Ahead to the Future
Stefan Heissner
Sustainable Funding in EMPHASIS as a Distributed Research Infrastructure
Sven Fahrner and Roland Pieruschka
Intervening in Organizational Trauma: A Tale of Three Organizations
Shana Hormann and Pat Vivian
Failure in Coaching: Between Professional Craft and the Art of Creating a Relationship
Thomas Bachmann
Change Management for Lawyers: What Legal Management Can Learn from Business Management
Arne Byberg
Metrics, Measurement, Scorecards and Power of Visual Intelligence
Rahul Ghatak
Cloud Computing Strategy for Mahindra Automobiles
Sanjay Mohapatra and Laxmikant Lokhande
Stock Market Anomalies
Marcus Schulmerich, Yves-Michel Leporcher and Ching-Hwa Eu
Guide to Customer Service in Supply Chain Management
Colin Scott, Henriette Lundgren and Paul Thompson
Diagnosing and Designing the Control Functions (Step V)
Martin Pfiffner
Offshoring Leaders, Laggards and Hopefuls
Bharat Vagadia
Environmental, Social, and (Corporate) Governance (ESG) as Part of Quality Management
Marc Helmold
Low Power Wide Area Networks: The Game Changer for the Internet of Things
Daniel Weber, Christian Schilling and Frank Wisselink
Design of Industrial Goods
Roman Boutellier and Mareike Heinzen
Get Started!
Dominik Maximini
Jeannette Hanna on Creating Authentic Place Brands
Florian Kaefer
Conclusion
Federico Rajola
Case 15: Panama Canal Expansion
B Rajesh Kumar
Shorting
Shuai Chen
Being Agile in Research
Orestis Georgiou, Mykola Maksymenko and Stephen Russo
Organizational Design for Global Marketing Strategy
Bodo B. Schlegelmilch
Classification of Born-Global Firms: The Case of Japanese High-Tech Startups
Saki Otomo, Shuichi Ishida and Mariko Yang-Yoshihara
Halal Advertising on Facebook: A Case Study of Health and Beauty Products in Malaysia
Azmin Azliza Aziz, Nurliana Md Rahin and Norhazwani Mohamed Asri
Ethical Concerns in the Field of Artificial Intelligence and Data Analytics in Insurance Industry
Pawan Pant, Kaushal Kishore Mishra, Bhaskara Srinivas and Azmee Zaheer
Conclusion and Final Remarks
Armin Trost
Designing Process Modeling Tools to Facilitate Semantic Standardization: Increasing the Speed of Innovation in a Digital World
Jörg Becker
Case 23 Vertex Pharmaceuticals
B. Rajesh Kumar
Problem Solving Tools
Thomas Pyzdek
Personnel and Abilities
Martin Kaschny and Matthias Nolden
Delhivery: Leveraging the Platform
R. Srinivasan
Account-Based Marketing: Much More Than a New Automation Trend
Torsten Herrmann
Ways to Improve Tactical S&OP
Robert Kepczynski, Alecsandra Ghita, Raghav Jandhyala, Ganesh Sankaran and Andrew Boyle
Blackblot PMTK Methodology™ Roles
Gabriel Steinhardt
Market Research
Marc Helmold
Summary and Conclusions
Gilbert W. Fairholm
Sustainability
Aristide Aartsengel and Selahattin Kurtoglu
From a Business for a Family to a Family Business
Laura Hougaz
Product Viability
Timo Wagenblatt
Navigating Patents in an Open Hardware Environment
Dana Beldiman and Fabian Fluechter
Digintelligent New Organization
Wenya Yang
“Disruptive Story-Work” as an Intervention for Organizational Transformation
Yannis Angelis
Product Innovation and Business Models
Stefano Biazzo and Roberto Filippini
Building Sustainable Careers: Strategies for Retention and Efficiency in Modern Organizations
M. Eugenia Fabra Florit and Rocío Sáenz-Diez
Ethical Best Practice Applying AI in a Socially Sensible Manner
Stefan H. Vieweg
Conclusion: Coping When You’re Poorly Managed; and Why Management Jobs Are Still Worth the Bother
Tony McNulty and Robin Marks
Conclusion
Dominik Schwizer and Michael Burch
Issues in Social Cost Analysis
Douglas Walker
Project Planning, Control and Quality Assurance
Denise Banks-Grasedyck, Eckhard Lippke, Hans Oelfin, Reinhold Schwaiger and Volker Seemann
Business Intelligence
Livio Moretti
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