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Management for Professionals

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Ethics in an International Context
Stefan H. Vieweg
Principles of Complaint Management
Bernd Stauss and Wolfgang Seidel
Neuroscience in Business: Key Protagonists
Argang Ghadiri, Andreas Habermacher and Theo Peters
Conclusions
Dominik Maximini
Risks Inherent in Project Finance and Its Mitigation
B Rajesh Kumar
The EAM agenda for the CxO
Frederik Ahlemann, Eric Stettiner, Marcus Messerschmidt and Christine Legner
Outsourcing Within Industry Verticals
Bharat Vagadia
Wine Brand: Take It Easy?
Pierre Mora
Determining the Organization’s Cultural Fit in the US
Ralf Drews and Melissa Lamson
Designing Knowledge Management Strategy
Sanjay Mohapatra, Arjun Agrawal and Anurag Satpathy
Virtual and Global Networks
Marc Helmold
Toward an Engagement-Centric Sports Rights Valuation Model: Using Large-Scale Electrodermal Monitoring to Measure and Value Sports Broadcasting
Pedro R. Almeida, Pedro S. Moreira and Joseph D. Timson
Financial Aspects of Carve-Out
Joseph Joy
Customized and Built to Order: The Case of Dell
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
A Regulatory Challenge: The Chinese Stock Market
Henk R. Randau and Olga Medinskaya
Warranty Plan
Albert Liao
Economic
Anurag K. Agarwal
Turning Features into Benefits, Luxury Lifestyle, and the Sense of Motion
Diana Derval
Human Needs and Values as Guideline for Brands and Their Products
Felix Sand, Anna-Katharina Frison, Pamela Zotz, Andreas Riener and Katharina Holl
Functions, Prospects, and Challenges of Shari’ah-Based Banking: Islami Bank Bangladesh Limited
Jashim Uddin Ahmed, Hafiza Sultana and Mohammad Tayeenul Hoque
Enterprise Engineering in Practice
Theo Janssen
Transforming Organisations Through the Re-authoring Lens and Practices
Chené Swart
Consumer-Centric Programmatic Advertising
Oliver Gertz and Deirdre McGlashan
Can Small Earthworms Bring Big Entrepreneurial Opportunities?
Daohai Zhang
Bold Leadership
Charles J. Alaimo
Location-based services as Base Factor No. 2 for SoLoMo
Gerrit Heinemann and Christian Gaiser
The Role of Corporates in Creating a Better Everyday Life with Social Entrepreneurs
Åsa Skogström Feldt
Failures of Workplaces in Multiple Competitive Cultures
Gilbert W. Fairholm
Codoon: The Gamification Experience as the Cornerstone of Consumer Loyalty
Yawen He, Huiqin Zhang and Yu Wang
Quality Management as Part of the Corporate Strategy
Marc Helmold
Customer Experience to Keep Up with Changing Consumer and New Luxury Consumption Trends
Wided Batat
My Final Job in the Private Sector: How Earlier Involvement in the GM Decision-Making Process Led to More Effective Use of Market Research
Vincent P. Barabba
The Guiding Coalition
Dominik Maximini
Understanding Organizational Culture: Values
N. K. Singh
Innovation in the Operations
Gilad Issar and Liat Ramati Navon
Costs and Benefits of Risk Management
Andreas Wittmer
Exponential Moving Average
Don K. Mak
The Cloud in Practice
Frank Strecker and Jörn Kellermann
Innovations Through Networks: Turning Strategic Suppliers into Innovation Partners
Nils Urbach and Frederik Ahlemann
Leadership and Empowerment
Marc Helmold
Learning from the Operational Practices of Sustainable Companies
Eric Viardot
Cost to Serve and Customer Selection
Wing Sun Li
Sustainable development of housing finance markets – An international perspective after the crisis
Friedemann Roy
Exploring the Real Work of Social Change: Seven Questions that Keep Us Awake
Doug Reeler
Stages of System Evolution
Isak Bukhman
Performance Management in Operations Management
Marc Helmold
Culture and Communication
Chitra Sharma
Establishment of a Central Process Governance Organization Combined with Operational Process Improvements
Christian Czarnecki
Managing Quality
Timothy Adesanya Ibidapo
Soft Skills Within Customer Knowledge Management and Their Impact on Customer Focus
Soumit Sain and Silvio Wilde
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