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Management for Professionals

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The EAM agenda for the CxO
Frederik Ahlemann, Eric Stettiner, Marcus Messerschmidt and Christine Legner
Outsourcing Within Industry Verticals
Bharat Vagadia
Risks Inherent in Project Finance and Its Mitigation
B Rajesh Kumar
My Final Job in the Private Sector: How Earlier Involvement in the GM Decision-Making Process Led to More Effective Use of Market Research
Vincent P. Barabba
Warranty Plan
Albert Liao
The Guiding Coalition
Dominik Maximini
Understanding Organizational Culture: Values
N. K. Singh
Ethics in an International Context
Stefan H. Vieweg
Recruitment: Attraction, Advertising and Realistic Recruitment
Leigh-ann Onnis
Human Needs and Values as Guideline for Brands and Their Products
Felix Sand, Anna-Katharina Frison, Pamela Zotz, Andreas Riener and Katharina Holl
Economic
Anurag K. Agarwal
Turning Features into Benefits, Luxury Lifestyle, and the Sense of Motion
Diana Derval
Functions, Prospects, and Challenges of Shari’ah-Based Banking: Islami Bank Bangladesh Limited
Jashim Uddin Ahmed, Hafiza Sultana and Mohammad Tayeenul Hoque
Enterprise Engineering in Practice
Theo Janssen
Financial Aspects of Carve-Out
Joseph Joy
Virtual and Global Networks
Marc Helmold
Customized and Built to Order: The Case of Dell
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Toward an Engagement-Centric Sports Rights Valuation Model: Using Large-Scale Electrodermal Monitoring to Measure and Value Sports Broadcasting
Pedro R. Almeida, Pedro S. Moreira and Joseph D. Timson
Principles of Complaint Management
Bernd Stauss and Wolfgang Seidel
Neuroscience in Business: Key Protagonists
Argang Ghadiri, Andreas Habermacher and Theo Peters
Learning from the Operational Practices of Sustainable Companies
Eric Viardot
Innovations Through Networks: Turning Strategic Suppliers into Innovation Partners
Nils Urbach and Frederik Ahlemann
Leadership and Empowerment
Marc Helmold
Exploring the Real Work of Social Change: Seven Questions that Keep Us Awake
Doug Reeler
Sustainable development of housing finance markets – An international perspective after the crisis
Friedemann Roy
Cost to Serve and Customer Selection
Wing Sun Li
Step 4: Exploring Data
Sara Dolnicar, Bettina Grün and Friedrich Leisch
Corporate Ambition
Hubert Rampersad and Saleh Hussain
Soft Skills Within Customer Knowledge Management and Their Impact on Customer Focus
Soumit Sain and Silvio Wilde
Excellence in Action
Flevy Lasrado
The Perspective of Needs
Lefei Li
Merchandize Business
Manuel C. Solbach
Third Element of Strategy—Team, Processes, and Governance
Prakash Sah
Social CRM: Tools and Functionalities
Rainer Alt and Olaf Reinhold
DowDuPont Merger
B. Rajesh Kumar
Mediation Techniques
Stephan Proksch
The Metathinking Framework
Nick Shannon and Bruno Frischherz
Industrialization in IT and Traditional Industries: Similarities and Differences
Katharina Grimme and Peter Kreutter
Real-Time Analytics
Fady A. Harfoush
The German City System
Guido Spars and Inès-Caroline Naismith
Mining IP: A Story of Start-Ups in the Global Mining Industry
Dallas L. Wilkinson and John Walker
Pricing and Subsidies
R. Srinivasan
Innovation Policies in China, the USA, and the EU
Taco C. R. Someren and Shuhua Someren-Wang
Crystal Lake Fisheries—II
Vishnuprasad Nagadevara
Forecasting
Mario Vanhoucke
Active Sourcing Strategies
Armin Trost
Innovation in the Operations
Gilad Issar and Liat Ramati Navon
Costs and Benefits of Risk Management
Andreas Wittmer
Exponential Moving Average
Don K. Mak
The Cloud in Practice
Frank Strecker and Jörn Kellermann
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