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Management for Professionals

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Quality Tools and Techniques
Timothy Adesanya Ibidapo
Beyond the Normalization of Employer Branding: How to Attract Gen Z Engineers in Italy
Francesca Teresa Saracino
Breaking Habits to Foster Engaged Leadership
Wiley C. Davi and Duncan H. Spelman
Oracle’s Hostile Takeover of PeopleSoft
B. Rajesh Kumar
Real Estate Investment Trusts in Türkiye
Ali Hepşen, Gizem Ulusoy and Abdurrahman Tursun
Global Talent Management in French Multinationals
Vincent Sponton and Akram Al Ariss
OTTs Versus Telcos: Network Neutrality and Operator Strategies
Arnulf Heuermann
Industry-Specific Standards for Management Systems
Herfried Kohl
Prospects of Purchasing—An Evaluation Model for Data Mining Approaches for Preventive Quality Assurance
Frank Straube, Anna Lisa Junge and Tu Anh Tran Hoang
Case 32: Australian Japan Cable
B Rajesh Kumar
Customer Retention Management: Making the Customer a “Fan”
Christian Homburg, Heiko Schäfer and Janna Schneider
Strategies for Successful Brand Building and Marketing in the Key Emerging Markets
Niklas Schaffmeister
Overview of Part III
Douglas Walker
Exploring and Converting Up-Sell and Expansion Opportunities
Junsong Tian and Jacky Jianrong Chen
German Office Markets
Andreas Schulten and Ulrich Denk
Digital Twins in the Metaverse: User Interface, Security, and Privacy Issues
Baljinder Kaur
Re-authoring Careers: Changing the Narratives Around Work for Individuals and Its Impact on Organizations and Society
Marieke Genard
Ireland—N1/M1 Dundalk Bypass
Abhinav Mittal, Puneet Agrawal and Shuchi Agrawal
Global Branding and Communication
Bodo B. Schlegelmilch
Maize Seed Industry in Thailand
Orachos Napasintuwong
Rebecca Smith on Country Branding in New Zealand
Florian Kaefer
Conclusions and Outlook
Susanne Durst and Thomas Henschel
KZTON Enables Cross-Border E-commerce Export with Intellectual Property Services
Xiutian Zheng
Stress Test and CCAR
Colin Chen
The Travel Agency Perspective of Revenue Management
Ben Vinod
Innovation and Transaction Cost
Chihiro Suematsu
Appendix 2: Research Details
Dominik Maximini
Operation Digitalization
Ye Tian
On Becoming Market Oriented in a Commodity Market: Aligning Internal Operational Capabilities with Customer Needs
Victoria L. Crittenden and William F. Crittenden
Pricing for Publisher: Scaling Value, Not Volume
Marco Klimkeit and Paul Benson
Measuring Your Company’s Impact: How to Make the Most of Sustainability Reporting Frameworks
Jen Anderson and Jessica Abensour
Sustainability and Corporate Social Responsibility (CSR) in SCRM
Marc Helmold, Ayşe Küçük Yılmaz, Tracy Dathe and Triant G. Flouris
Implications of the Blockchain-Driven Supply Chains for Marketers: A Review and Guiding Insights
Adeel Khalid, Munazza Saeed, Muhammad Usman and Majid Khan
Kenya: Logistical Gateway to East Africa
Pramod Bagalwadi
Persuading How? How to Handle the Sponsors of PD Projects
Torsten Bittlingmaier
Case 33: Addis Ababa–Djibouti Railway
B Rajesh Kumar
Step 10: Evaluation and Monitoring
Sara Dolnicar, Bettina Grün and Friedrich Leisch
Lessons Learned in the Development of a CRM SaaS Solution
Markus Bauer
Process Management in Construction: Expansion of the Bolzano Hospital
Elisa Marengo, Patrick Dallasega, Marco Montali, Werner Nutt and Michael Reifer
Outlook: Charting the Future of R&D
Orestis Georgiou, Mykola Maksymenko and Stephen Russo
Managing IT in Divestiture: Orchestration, Instrumentation, and Measurement
Joseph Joy
Corporate Responsibility Reporting Reloaded: The New ESG-Reporting Imperative
Ralf Frank and Dieter W. Horst
Past and Future
Douglas Walker
Calibrating Data
Mario Vanhoucke
Case 34 Jacobs (Engineering Group)
B. Rajesh Kumar
Patent Management in VUCA Environments
Martin A. Bader, Oliver Gassmann and Mark James Thompson
Going Public and M&A in the German Real Estate Market
Klaus Elmendorff and Christian Schmitt
What You Can Achieve With TBM
Uwe G. Seebacher
Tarnea Technology Solutions: Competing in a Winner-Takes-All Market
R. Srinivasan
Systematic Review of the Literature on SME Digitalization: Multi-sided Pressure on Existing SMEs
Andrea Meier
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